Note: The job is a remote job and is open to candidates in USA. Inizio Partners is seeking a Quadient Consultant to support customer communications and document processing solutions. The role focuses on designing, developing, integrating, testing, troubleshooting, and optimizing Quadient Inspire applications, templates, and workflows while supporting end-users and ensuring compliance with data privacy and security regulations.
Responsibilities
- Design customer communications and document processing workflows using Quadient Inspire. (Designer, Interactive & Inspire Automation / Scaler)
- Develop and configure Quadient Inspire applications and templates to ensure efficient and effective document production
- Write, maintain, and optimize scripts and code to automate document processing and data extraction tasks utilizing configuration driven design methodologies
- Conduct thorough testing and debugging of Quadient Inspire solutions to ensure high-quality and error-free output
- Troubleshoot and resolve issues related to document composition, formatting, data integration, and output generation
- Integrate Quadient Inspire with other systems and platforms, such as CRM, ERP, or other content management systems
- Provide guidance and support to end-users on Quadient Inspire functionalities, best practices, and troubleshooting
- Identify process improvement opportunities and propose innovative solutions to enhance efficiency and effectiveness
- Maintain documentation and version control of Quadient Inspire applications, templates, and configurations
- Ensure compliance with data privacy and security regulations in document management and customer communications
Skills
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
- Strong background in Quadient Inspire implementation and development
- In-depth knowledge and hands-on experience with Quadient Inspire Designer, Inspire Automation or Scaler, and Interactive modules
- Proficiency in scripting and coding languages used in Quadient Inspire, such as Groovy, JavaScript, XML, JSON, SQL
- Strong understanding of document composition, data extraction, and document management concepts
- Experience with data integration and data mapping using Quadient Inspire or similar tools
- Familiarity with postal regulations and best practices in mail preparation and output generation
- Strong communication and interpersonal skills to communicate concepts to both technical and non-technical audiences
- Knowledge of other customer communications platforms or document management systems
- Familiarity with Agile methodologies and project management tools is desirable
- Self-motivated and proactive, with a continuous improvement mindset
- EngageOne CCM experience will be plus
Benefits
- US based - remote
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