Note: The job is a remote job and is open to candidates in USA. Scopely is a video game and global interactive entertainment company developing, publishing, and live-operating mobile games. The QA Manager, Live Operations will lead a distributed QA team, drive scalable quality practices and release excellence, and collaborate with engineering, live operations, marketing, customer support, and other stakeholders to deliver high-quality live game experiences.
Responsibilities
- Manage, mentor, and support the growth and development of a talented QA team
- Build on existing team metrics to measure product quality and operational excellence
- Advocate for quality and serve as a spokesperson for continuous improvement initiatives
- Clearly communicate issues, risks, concerns, and successes to stakeholders, partners, and executives
- Foster strong collaboration across internal and external development, QA, and localization teams
- Partner with team leads to create effective plans, assignments, and schedules for all quality-related activities
- Continuously evaluate and improve QA, release, and deployment processes
- Champion QA and release excellence across the organization
- Help establish scalable quality practices that support the continued growth of the title
- Partner closely with engineering, live operations, marketing, and customer support teams
Skills
- 5+ years of professional experience in quality assurance
- 2+ years of management experience across the full game development lifecycle
- Proven experience working on a live mobile game with a large and active player base
- Deep understanding of QA methodologies, frameworks, and industry best practices
- Demonstrated ability to drive change and influence teams toward exceptional product quality
- Experience embedding QA practices within multidisciplinary development teams
- Experience in live operations and partnering with Marketing, Customer Service, and Live Support
- Experience building and leading distributed or remote teams
- Strong knowledge of software testing, QA processes, software development, change management, and process improvement
- Proficiency with bug-tracking systems and test-plan management tools
- Strong communication, organization, and stakeholder-management skills
- Experience working in mobile free-to-play or core gaming environments
- Familiarity with release management, automation, and quality metrics
Benefits
- Remote in the US and Canada, or hybrid in Culver City
- Employees may be eligible for equity
- Employees may be eligible for bonuses
- Healthcare benefits
- Retirement benefits
- Pet insurance
- Paid holidays
- Paid Scopely free days
- Unlimited paid time off
Company Overview
Company H1B Sponsorship