Note: The job is a remote job and is open to candidates in USA. Smarkets operates prediction markets and technology platforms for sports and political betting. The QA Analyst Contractor will test the Smarkets and BetSBK web and mobile experiences in Indiana, identify bugs and usability issues, document findings, validate fixes, and assess product readiness for market launch.
Responsibilities
- Rigorously test key user journeys to identify bugs, usability issues, and friction points
- Provide detailed, actionable feedback to help take our product from 70% readiness to 100% market-fit
- Ensure a smooth, compliant, and engaging user experience that supports strong customer retention and revenue growth in the Indiana market
- Conduct functional and usability testing of our U.S. (Indiana) experience across web and mobile apps
- Test core customer journeys: + Landing → Sign-up + Sign-up → Login + Promo Opt-in → Deposit + Deposit → Bet Placement → Cashout → Withdrawal + Customer Support & KYC Flows
- Document all issues with clear reproduction steps, screenshots, and recordings (where applicable)
- Join live testing sessions with the Product team
- Provide a full QA report in English, including usability feedback, bug reports, and improvement recommendations
- Verify fixes and validate product readiness
Skills
- Must be physically located in Indiana for testing geolocation compliance
- No existing Smarkets/SBK account
- Detail-oriented with QA testing experience for web and mobile platforms (gaming or betting a plus)
- Analytical thinker with strong documentation skills
- Comfortable participating in remote live walkthroughs
- Approx. 18 hours over 6 weeks (around 3 hours per week)
- Remote role with flexible working hours
- Familiarity with U.S. sports betting regulations preferred
Benefits
- Remote role with flexible working hours
Company Overview