Note: The job is a remote job and is open to candidates in USA. ITC Infotech is a business and technology solutions company providing services across areas including product lifecycle management and digital manufacturing. The PTC Windchill Upgrade Consultant will support a Windchill+ implementation by running upgrade analysis and repair tools, resolving data and system issues, executing Upgrade Manager activities, and producing technical documentation. The role also involves ticket management, quality reviews, knowledge sharing, and execution against project plans.
Responsibilities
- You will Run WinDU and WinRU analysis and repair tools
- You will Fix data integrity or system issues found by WinDU and WinRU
- You will Execute the Upgrade Manager and resolve upgrade blocks
- You will Create and update tickets in ServiceNow (SNOW)
- You will write technical notes and upgrade documentation
- You will follow quality processes for tasks with appropriate reviews
- You will participate in sharing knowledge within the team
- You will execute to plan
Skills
- Strong experience with PTC Windchill upgrades
- Good knowledge of WinDU, WinRU, and Upgrade Manager
- Familiarity with ServiceNow ticket workflows
- Clear writing skills for project documents
- Strong debugging skills
- Good communication skills
- Understanding of Windchill Architecture, database, data management, and infrastructure capabilities and constraints
- 2-5+ years' experience in Windchill Upgrades
- Have executed at least 3-5 upgrades
- Strong Windchill Knowledge
- Able to provide quality work products that are accurate, consistent, and meet the client's requirements
- Knowledge of Java programming is an added advantage
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