Note: The job is a remote job and is open to candidates in USA. YOUMU Ventures is seeking a Property Management & Operations Intern to support the day-to-day operations of multifamily properties in Chicago. The intern will assist with tenant communication, maintenance coordination, inspections, leasing support, property recordkeeping, reporting, and related administrative projects.
Responsibilities
- Respond to routine tenant questions and follow up on maintenance requests
- Coordinate repair and maintenance appointments among tenants, contractors, and property management
- Track maintenance requests and confirm that assigned work has been completed
- Assist with move-in and move-out inspections, including taking photos and documenting unit conditions
- Conduct routine property inspections and report maintenance, safety, or operational issues to management
- Maintain organized property records, including tenant files, leases, maintenance records, and occupancy information
- Respond to basic inquiries from prospective tenants and collect information such as anticipated move-in date and number of occupants
- Assist with scheduling apartment showings and, where legally permitted and under appropriate supervision, assist with leasing activities
- Create and update rental listings on approved platforms under management direction
- Help prepare tenant notices, emails, property information sheets, and other communications
- Collect and organize property-related data using Excel, Google Sheets, Google Forms, and other office tools
- Assist with weekly reports covering completed tasks, ongoing matters, property conditions, and items requiring management attention
- Coordinate with vendors, contractors, cleaning crews, and other service providers as directed by management
- Communicate professionally with tenants, prospective tenants, vendors, and contractors
- Follow company policies and applicable Fair Housing requirements in all tenant and prospective tenant communications
- Protect confidential tenant, company, and property information
- Perform other property management, operational, and administrative tasks as assigned
Skills
- Currently enrolled in college; students studying real estate, business, finance, hospitality, communications, or a related field are encouraged to apply
- Strong written and verbal communication skills
- Professional, patient, and comfortable communicating with tenants, prospective tenants, vendors, and contractors
- Highly organized and able to manage multiple tasks and follow-ups
- Proficient in Microsoft Excel, Google Sheets, Gmail, and Google Drive
- Able to maintain accurate records and pay close attention to detail
- Comfortable working independently while following management instructions
- Reliable transportation or the ability to travel to properties throughout Chicago as needed
- Previous experience in property management, real estate, leasing, customer service, or office administration is helpful but not required
- Residential leasing license is a plus but not required for the position
Benefits
- Hands-on experience in the operation of residential real estate
- Potential pathway to long-term employment with YOUMU Ventures for strong performers
- Strong performers may be considered for a part-time or full-time Property Management position upon graduation
- For eligible full-time employees, YOUMU Ventures may provide employment-based visa and permanent residency (Green Card) sponsorship, subject to job performance, business needs, eligibility, and applicable U.S. immigration laws and requirements
- International students are welcome to apply
Company Overview