Note: The job is a remote job and is open to candidates in USA. ReSource Pro is an insurance-focused provider of workflow optimization, data and technology services, and strategic operating model transformation. The Project Manager, Technology Services will lead client-facing software implementation and related projects, coordinating cross-functional teams, managing plans, budgets, timelines, risks, and client relationships. The role also requires providing status updates, resolving escalations, and fostering collaborative project environments.
Responsibilities
- Develop detailed project plans, including scope, timelines, deliverables, and resource allocation, ensuring alignment with client expectations
- Lead project teams from initiation through delivery, driving adherence to budget, timelines, and quality standards
- Monitor project scope and risk, proactively identifying, escalating, and resolving issues that could impact schedule, cost, or performance
- Serve as the primary day-to-day point of contact for assigned clients, building strong relationships from analyst to executive level
- Provide clear, timely, and transparent status updates, managing expectations and addressing escalations to maintain client confidence
- Foster a respectful, collaborative, and solution-oriented team environment
Skills
- Bachelor's degree in Computer Science, Software Engineering, IT, or a related field
- 10+ years of relevant experience in software implementation or program/project management within IT/software delivery environments; P&C insurance experience preferred
- Proficiency in MS Project and project management tools (ClickUp preferred)
- Knowledge of policy administration, claims management, and vendor solutions (Insurity, Majesco, Guidewire, Duck Creek, etc.)
- Strong leadership skills, with the ability to influence without direct authority
- Excellent written and verbal communication skills
- Comfortable working both independently and in a team-oriented, collaborative environment, adapting to shifting priorities and timelines
- Ability to travel domestically up to 25% of the time
- Technological proficiency – able to learn, utilize, and navigate a variety of external and internal systems
- All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration
- PMP certification preferred, but not required
Benefits
- Annual bonus eligibility
- 100% paid employee health insurance available on Day 1
- Eligible for all medical, dental, and vision benefits on Day 1
- Remote positions are Internet stipend-eligible
- 401k with employer match, vested on Day 1
- HSA/FSA available
- Long Term and short-term disability employer-provided
- Generous PTO plan with paid holidays + floating holidays
- Development and growth opportunities
- Comprehensive wellness program and prioritization of employee health
Company Overview