Note: The job is a remote job and is open to candidates in USA. Hudson IT and Manpower is seeking a Project Manager / Qualifying Agent to oversee commercial electronic security and low-voltage integration projects across the United States. The role combines project and customer account management, technical leadership for field teams, and support for obtaining and maintaining state licensing qualifications.
Responsibilities
- Manage medium and large-scale electronic security projects from internal handoff through installation, commissioning, customer acceptance, and project closeout
- Serve as the primary point of contact for assigned customer accounts, managing project updates, expectations, escalations, and follow-through
- Coordinate with customers, field technicians, subcontractors, vendors, manufacturers, procurement, and internal teams to ensure successful project delivery
- Develop and maintain project schedules, labor plans, material requirements, budgets, milestones, and documentation
- Monitor project costs, labor utilization, profitability, risks, and scope changes
- Manage approximately 40–50 concurrent projects or an annual project invoicing portfolio of approximately $1.5 million–$2.5 million
- Build strong customer relationships and identify opportunities to support account growth
- Provide technical direction to technicians and subcontractors during installation, programming, testing, commissioning, troubleshooting, inspections, and system handover
- Guide field technicians remotely using video calls, photographs, drawings, and annotated plans
- Review floor plans, security drawings, riser diagrams, wiring schematics, shop drawings, equipment schedules, network diagrams, and technical specifications
- Provide technical guidance on access control systems, locking hardware, relays, request-to-exit devices, power supplies, video surveillance, intrusion detection, networking, and system integrations
- Conduct site surveys, inspections, quality reviews, customer meetings, and final acceptance activities as required
- Coordinate with manufacturers and technical support teams to resolve complex technical issues
- Collaborate with estimators to review project estimates, system designs, equipment selections, labor requirements, drawings, and engineering considerations
- Verify that installations meet project scope, customer requirements, manufacturer specifications, applicable codes, and field conditions
- Work toward obtaining and maintaining the qualifications required to serve as a designated Qualifying Agent for low-voltage alarm contractor licenses across multiple states
- Prioritize licensing in California, Oklahoma, and Tennessee, with the expectation of obtaining approximately 3–4 state licenses during the first 12 months
- Complete required examinations, applications, registrations, and other licensing requirements within agreed timelines
- Maintain compliance with applicable state licensing regulations and qualifying-individual requirements
- Work with the company to support licensing documentation, renewals, continuing education, and related compliance activities
- Travel nationwide for site surveys, inspections, customer meetings, commissioning, project support, and technician leadership
- Plan for approximately two trips per month, with travel frequency varying according to project activity and customer requirements
- Support multi-state project programs while maintaining effective remote project management and customer communication
- Be comfortable with recurring domestic travel and coordinating field activities across multiple locations
Skills
- Minimum 5 years of hands-on experience in electronic security, low-voltage integration, installation, service, commissioning, field supervision, systems engineering, or technical project management
- Willingness and ability to obtain the state qualifications necessary to serve as a Qualifying Agent for low-voltage alarm contractor licenses
- Practical experience with electronic security system programming, commissioning, troubleshooting, and integration
- Strong knowledge of access control, CCTV/video surveillance, intrusion detection, intercom systems, structured cabling, networking, power distribution, and battery backup systems
- Demonstrated ability to lead technicians and subcontractors through complex installations and resolve technical issues both remotely and on-site
- Ability to read and interpret construction documents, wiring schematics, riser diagrams, device layouts, network diagrams, and technical specifications
- Proven customer-facing project or account management experience, including stakeholder communication, escalations, expectation management, and relationship development
- Experience managing multiple concurrent projects, schedules, budgets, subcontractors, and distributed field teams
- Ability to contribute to technical estimating, equipment selection, system planning, and engineering reviews
- Excellent communication, organization, documentation, problem-solving, and decision-making skills
- Experience with several of the following platforms or comparable technologies is preferred:
- Potter
- Bosch
- Brivo
- Avigilon
- Axis Communications
- Honeywell
- LenelS2 OnGuard
- Genetec Security Center
- Software House C•CURE
- Gallagher
- Verkada
- Milestone
- DMP
- DSC
- NAPCO
- Fire-Lite
- Silent Knight
- Simplex
- Experience with Potter and Bosch is particularly relevant
Benefits
- Remote when not traveling
Company Overview