Note: The job is a remote job and is open to candidates in USA. HireTalent is recruiting for a Project Manager, Partner Operations role supporting a leading digital platform. The role drives business verification and partner onboarding, manages verification inquiries and escalations, and coordinates with cross-functional teams while tracking a high-volume request queue.
Responsibilities
- Drive business verification completion by following up with stuck and dropped-off accounts and resolving blockers
- Manage verification inquiries regarding eligibility, documentation, and next steps; escalate exceptions appropriately
- Support onboarding of verified businesses onto platform products including creator and commerce tools
- Coordinate with Product, Business Development, Engineering, and Operations teams
- Maintain accurate tracking of a high-volume request queue using spreadsheets, CRM, and support tooling
Skills
- Experience in partner operations, customer success, onboarding, or account management
- Proven ability to manage high-volume requests and follow-ups
- Strong written and verbal communication skills
- Proficiency with spreadsheets and CRM/support tools
- Business verification, trust & safety operations, or identity verification workflow experience
- Experience onboarding businesses or publishers to digital platforms
- Cross-functional project coordination experience
- Familiarity with Reddit platform products
Benefits
- Remote, US
Company Overview