Note: The job is a remote job and is open to candidates in USA. KnitWell Group is a specialty retail operating company comprising iconic American brands including Ann Taylor, Chico’s, Lane Bryant, LOFT, and Talbots. The Project Manager - Infrastructure leads strategic cross-functional enterprise initiatives across infrastructure, cybersecurity, AI, cloud modernization, network and data center operations, resiliency, compliance, and technology enablement. The role manages project planning, execution, risk mitigation, stakeholder communication, and continuous improvement while supporting broader business functions as priorities evolve.
Responsibilities
- Lead and manage one or more strategic cross-functional projects and programs from initiation through implementation and stabilization
- Develop and maintain comprehensive project plans, schedules, budgets, risk registers, issue logs, and governance materials
- Ensure projects are delivered on time, within budget, and aligned to business objectives and organizational priorities
- Facilitate project planning, resource coordination, dependency management, and milestone tracking across business and technology teams
- Proactively identify risks, issues, constraints, and dependencies and drive mitigation and resolution strategies
- Coordinate communication and decision-making across stakeholders at all levels of the organization
- Support business case development, project intake, requirements gathering, and solution planning activities
- Assist in identifying opportunities to leverage technology to improve customer experience, associate productivity, operational effectiveness, and business outcomes
- Promote continuous improvement in project delivery processes, tools, and methodologies
Skills
- Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field - or equivalent professional experience
- Typically has 3-7 years of IT work experience, including 3 or more years managing projects. Experience with projects in multiple technologies and functions
- Must possess extensive knowledge and expertise in the use of project management methodologies and tools, resource management practices and change management techniques
- Must have strong organization and prioritization skills to balance issue and risk management, cost management and scope/schedule management on a single large project or possibly across smaller, multiple projects
- Must have strong verbal and written communication skills to convey status, report issues/risks, lead problem resolution activities and engage supporting teams and personnel not directly part of core project team
- Project Management Professional (PMP), Certified Scrum Master (CSM), Agile certification, or equivalent project management certification preferred
- Experience supporting infrastructure, cloud, network, data center, or IT operations modernization initiatives preferred
- Experience working in a retail, omnichannel, or consumer-facing organization preferred
Benefits
- Eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.
- Support for your individual development plus opportunities for career mobility within our family of brands.
- Local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.
- Medical, dental, and vision insurance.
- 401(K).
- Employee Assistance Program (EAP).
- Paid time off and holidays.
- This position is also open to remote candidates.
- Eligibility of certain benefits and associate programs are subject to employment type and role.
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