[Remote] Project Manager, Enterprise Events (November Class)

Note: The job is a remote job and is open to candidates in USA. Cvent is a meetings, events, and hospitality technology provider offering event marketing and management solutions. The Project Manager will manage client pre-event, onsite, and virtual experiences using the Cvent Platform, provide consultation and training, coordinate event technology and materials, and ensure successful event execution. Responsibilities • Serve as the main contact for clients, managing their pre-event and onsite or virtual experience using the Cvent Platform • Directly support and consult with clients on how to best leverage Cvent’s Virtual and Onsite Solutions • Manage several concurrent projects while adhering to project milestones and internal metrics • Provide advice, consultation, and training to clients based on industry best practices • Offer best-in-class technical support backed by timelines created specifically for each project • Communicate effectively with diverse internal and client stakeholders to strengthen relationships • Act as a liaison between clients and suppliers to quote, order, and ensure successful delivery of onsite event materials and hardware • Configure, test and troubleshoot event specific technology prior to and onsite at client events to ensure success • Work, alone or with a team, onsite to ensure success on the day of the event – up to 40% travel required Skills • Highly organized and client-focused individual • Excels at multitasking • Has a proven track record of meeting performance metrics in their current role • Tech-savvy • Proactive • Has a keen interest in event technology solutions • Strong analytical and problem-solving skills • Effective communication abilities • The talent to build constructive relationships • Requires a Bachelor's degree or 3+ years of customer success or event planning experience • Excellent written and verbal communication skills • Ability to multi-task in a dynamic, fast-paced, entrepreneurial environment • Ability to integrate knowledge across disciplines to ensure event execution success • Ability to work with and manage a team to achieve goals • Ability to excel at developing relationships both virtually and in-person • Strong understanding of the onsite event management experience • Strong business acumen, ethics, emotional intelligence, and high integrity • Experience with helpdesk systems, CRM software and project management tools (e.g., Smartsheet, Salesforce, MS Office Suite, Slack) • Preferred experience in event industry or onsite technical support Benefits • Bonus Company Overview • Cvent is an event management software company who provide a platform to manage in-person, virtual, and hybrid events. It was founded in 1999, and is headquartered in Tysons Corner, Virginia, USA, with a workforce of 5001-10000 employees. Its website is http://www.cvent.com.