Note: The job is a remote job and is open to candidates in USA. TELUS Digital is seeking a Project Manager to manage one or more complex AI programs. The role involves customer engagement, cross-functional collaboration, project planning and monitoring, financial tracking, process automation, and supporting the training and onboarding of Project Coordinators.
Responsibilities
- Proactively focus on fulfilling Customer needs through innovative thinking and collaboration with internal technical, production, scheduling, and management teams
- Collaborate with internal teams to initiate, document, and implement procedural changes and customized workflows
- Review customer satisfaction through regular meetings and communications
- While working with our on-site and off-site teams, plan and monitor projects to meet deadlines, quality, and budget requirements. Focus on continuous improvements and cost-saving measures
- Maintain project financial trackers and assist with payment verifications and approvals
- Optimization through automation – provide innovative solutions to improve processes
- Manage, support, and provide training and onboarding for Project Coordinators
Skills
- • 3 – 5 years of experience as a Project Manager
- • 3 years of experience in any of the following lines of business: Entertainment production, event management, Operations management, research management
- • 3 years of experience in vendor management, people management, client management and project logistics
- • 3 years of experience in managing multiple and simultaneous complex projects with tight deadlines
- • Comfortable with a fast-paced environment requiring multitasking, adaptability, and hands-on involvement
- • Technical proficiency (including spreadsheets, Office tools, Google Suite)
- • Experience in project financial management and budgeting
- • 2 - 3 years of experience in managing small teams
- • Proactive with strong decision-making and problem-solving skills
- • Ability to optimize tasks and processes
- • Fluency in English is a must
- • General knowledge of artificial intelligence and machine learning is an advantage, but not required
- • Data Collection experience preferred
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