Note: The job is a remote job and is open to candidates in USA. FWI (FedWriters, Inc.) is hiring a Project Manager to lead Language Access Services for the Department of Health and Human Services Office of Minority Health. The role oversees a team producing accessible communications for limited English proficiency communities and manages multimedia, data, and reporting projects.
Responsibilities
- Oversee a team of six employees providing Language Access Services to HHS OMH
- Manage social media, web content, email campaign, online video, and other multimedia projects
- Manage data collection and analysis projects
- Schedule and run meetings with the federal client and the FWI team
- Monitor the team’s progress toward completing deliverables and provide guidance and support as needed
- Submit deliverables by the deadlines established in the contract performance work statement (PWS)
- Ensure the team makes any revisions requested by HHS OMH appropriately and submit the revised deliverable by the established deadline
- Ensure that submitted deliverables comply with all requirements contained in the PWS, including federal plain language guidelines, Section 508 accessibility, specified reading level, etc
- Oversee the team’s effort to promote awareness of and access to HHS programs and administration health priorities among LEP communities
- Oversee the team’s effort to tailor communications to LEP audiences through plain language and culturally accessible framing in English and to develop communications for deployment across digital, television, and radio advertising channels
- Oversee the team’s effort to review existing HHS materials and revise them into plain-language English to improve accessibility for LEP audiences and individuals with low general or health literacy, including making materials Section 508 compliant
- Communicate in a professional manner with the HHS OMH to identify its expectations for work products, responding promptly to all requests, inquiries, directions, and instructions
- Ensure data about the audiences the communications products reach are gathered and analyzed in support of annual and/or final reports
- Collect and analyze performance metrics, technical information, and project data and identify ways for improvement
Skills
- Bachelor's degree in business management, business administration, or a similar field of study
- At least four years of experience managing projects or programs of a similar size and scope
- Ability to manage team members remotely
- Must be eligible for an HHS Public Trust security clearance
- Preferably as a federal employee or government contractor
- Master's degree in business management, business administration, or a similar field of study
- At least four years of experience managing social media, web content, email campaign, online video, and other multimedia projects
- At least four years of experience managing data collection and analysis projects
- Program Management Professional certification
- Federal government, government contracting, or public health experience preferred but not required
Benefits
- Remote work
- Internal promotions
- Professional development
- Other recognition and rewards programs
- Health Insurance
- Dental Insurance
- Vision Insurance
- Long-term and Short-term Disability Insurance
- Life Insurance
- 401(k) Plan
- Holiday Pay
- Paid Time Off
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