Note: The job is a remote job and is open to candidates in USA. Harris Computer delivers specialized Laboratory Information Management Systems for crime labs and medical examiner offices. The Project Manager will lead full-cycle software implementation projects, managing scope, schedules, budgets, resources, risks, stakeholders, reporting, invoicing, and continuous process improvement across concurrent customer projects.
Responsibilities
- Lead end-to-end software implementation projects for forensic labs and medical examiner customers
- Manage project scope, schedules, budgets, resources, and risks across multiple concurrent projects
- Communicate proactively with internal teams and external stakeholders, ensuring alignment and transparency
- Drive project decisions, resolve conflicts, and negotiate trade-offs to keep projects on track
- Conduct regular project reporting (KPIs, financials, status updates) for customers and internal leadership
- Forecast project delivery timelines and financials every month, quarter and year for all assigned projects. Forecasting measures the difference between your project forecasts and the project results
- Create regular customer-facing status reports and identify when requested work requires formal change orders to the contract or statement of work
- Manage invoicing milestones and project financials to support cash flow and working capital goals
- Lead post-implementation reviews to identify lessons learned and continuously improve processes
- Contribute to the evolution of project delivery practices across the Professional Services (PS) team
Skills
- • 5+ years of progressive project management experience in software or enterprise system delivery
- • Proven ability to manage customer-facing projects with multiple workstreams and stakeholders
- • Strong leadership, communication (written and verbal), negotiation, and conflict-resolution skills
- • Ability to manage priorities and negotiating resources in a matrixed environment and drive cross-functional collaboration
- • Possess relevant experience with contract negotiations and customer management
- • Experience with software implementation methodologies and client relationship management
- • Proficiency with Microsoft Project, Excel, PowerPoint, Visio, and SharePoint
- • Experience in forensic science (crime lab LIMS) or medical examiner environments
- • Familiarity with criminal justice workflows and evidence/laboratory systems
- • A confident, customer-first approach and strong analytical decision-making skills
- • Ability to thrive independently while collaborating with a remote, distributed team
- • Familiarity with Wrike Project Management Software
- • Excellent customer service skills
- • This is a remote position
- • Travel may be required, typically <25%, though the actual amount will vary by project
- • PMP certification (or in progress); but not required
Benefits
- 3 weeks' vacation + 5 personal days
- Comprehensive benefits from day one: Medical, Dental, and Vision
- Employee stock ownership plan and 401k matching
- Lifestyle rewards program
- Remote-first flexibility
- An opportunity to work with professionals making a difference in Forensic Science
Company Overview
Company H1B Sponsorship