Note: The job is a remote job and is open to candidates in USA. Vital Care Infusion Services is a pharmacy franchise business serving patients with chronic and acute conditions through infusion pharmacies and clinics. The Project Manager will develop and implement strategic Revenue Cycle Management projects focused on systems, automation, operational efficiency, and regulatory compliance. The role will lead process assessments, analytics, project prioritization, software implementation, and team collaboration to improve financial and operational outcomes.
Responsibilities
- Process assessment, identifying gaps and operational efficiencies to develop strategic initiatives
- Design, communication, and implementation of RCM initiatives
- Establish and monitor Key Performance Indicators to measure project success and effectiveness
- Evaluate and score potential projects for overall impact on the business to prioritize competing initiatives
- Define, capture, monitor, audit, and report key analytics to achieve desired financial outcomes and project objectives
- Transparent and open communication with team members. Facilitate team discussions and activities toward root cause analysis, permanent problem resolutions, and continuing focus on process improvement
- Maintain current awareness of key industry information and act as a technical guide to team members, providing insights, vision, and resources to ensure team growth and development in decision-making
- Implement software solutions to enhance current systems to improve operational efficiency, quality, and compliance
- Perform other related duties as assigned
Skills
- Highly effective Leadership skills, proven in a high-growth and dynamic environment
- Strong Revenue Cycle Management experience emphasizing intake, claims processing, collections, and payment posting
- Knowledge of accounting procedures, healthcare terminology, and experience in government and insurance carrier billing and collections procedures
- Team building skills and the ability to influence, lead, teach, train, counsel, and coach to accomplish organizational goals
- Demonstrated expertise in root cause analysis with the ability to problem-solve complex situations while guiding and coaching individuals to bring the desired solution to the organization
- Excellent verbal and written communication and interpersonal skills. Ability to follow oral and written instructions
- Proficient in Jira, Confluence, and Monday
- Minimum of 5 years of Revenue Cycle Management experience with three years of proven leadership experience in a home infusion setting
- Project Management Certification
- Sitting: Prolonged periods of sitting are typical, often for the majority of the workday
- Keyboarding: Frequent use of a keyboard for typing and data entry
- Reaching: Occasionally reaching for items such as files, documents, or office supplies
- Fine Motor Skills: Precise movements of the fingers and hands for tasks like typing, using a mouse, and handling paperwork
- Visual Acuity: Good vision for reading documents, computer screens, and other detailed work
- Vital Care is a U.S.-based employer and hires only individuals who are authorized to work in the United States and who perform their work from within the United States
- Applicants and employees must accurately disclose their current work location and work authorization status during the application and hiring process
- This position is full-time and remote
- A bachelor's degree in business, accounting, or a similar discipline is strongly preferred, along with medical billing and accounts receivable experience
Benefits
- Comprehensive medical, dental, and vision plans, plus flexible spending, and health savings accounts.
- Paid time off, personal days, and company-paid holidays.
- Paid Paternal Leave.
- Volunteerism Days off.
- Company-sponsored basic life insurance and long-term disability insurance.
- Employee-paid voluntary life, accident, critical illness, and short-term disability insurance.
- 401(k) matching and tuition reimbursement.
- Employee assistance programs include mental health, financial and legal.
- Rewards programs offered by our medical carrier.
- Professional development and growth opportunities.
- Employee Referral Program.
- This position is full-time and remote.
Company Overview