Note: The job is a remote job and is open to candidates in USA. UBIQ is a digital marketing services provider focused on delivering data-driven websites and digital experiences for schools. The company is seeking a detail-oriented Project Manager to manage a portfolio of website projects, serve as the primary client contact, coordinate internal delivery teams, and oversee timelines, risks, scope, quality, and project documentation.
Responsibilities
- Managing a portfolio of website projects for independent schools from kick-off launch
- Being the primary point of contact for clients; guiding them through every step of the process, effectively managing stakeholder expectations, and developing positive client relationships
- Building and managing project timelines according to UBIQ’s project process
- Continual risk management and mitigation throughout the project lifecycle
- Scope management and ensuring contractual obligations are fulfilled
- Supporting quality assurance of deliverables
- Maintaining up-to-date project notes and documentation on internal systems
- Working closely with internal delivery teams to ensure team members are fully briefed on requirements and deadlines
- Developing strong working knowledge of UBIQ’s CMS (Content Management System)
- ‘AMAIS’ to understand system capabilities and make edits to websites
- Frequent reporting to the Head of Project Management on issues and project progression
- Occasionally supporting content migration work
Skills
- • Experience in Project Management or closely related customer-facing service delivery roles
- • Experience in web/digital/software environment
- • Demonstrated history of building and maintaining positive client relationships
- • Experience in managing internal delivery teams/contributors
- • Alignment with UBIQ's company vision to be an outstanding provider of digital marketing services within the sector
- • Highly personable individual who works well within a team
- • Clear communicator; highly articulate, both written and verbally
- • Fast learner with the ability to work across multiple software platforms, and quickly adapt to process changes
- • Extremely high attention to detail
- • Ability to think on feet and use sound judgement within the parameters of company processes
- • Outstanding ability to build strong client relationships and generate positive referrals
- • Ability to solve problems in challenging situations, whilst keeping the customer experience at the forefront
- • Exceptional time management and organisational skills; able to effectively prioritise and handle multiple projects simultaneously to ensure deadlines are met
- • Self-reflective, able to take on feedback with the desire to develop professional and support the improvement of UBIQ's Project Management department
- • Experience in working within the Education Sector
- • Professional certificate in Project Management
- • Experience with Monday.com platform
Benefits
- Fully Remote - We are happy for this person to be based in the UK or the US
Company Overview