Note: The job is a remote job and is open to candidates in USA. AutoCruitment is a clinical trial recruitment company that uses a targeted, direct-to-patient online marketing platform to recruit, screen, and refer patients. The Project Manager serves as the primary client contact and manages clinical trial recruitment campaigns, including campaign performance, client relationships, budgets, reporting, forecasting, and closeout.
Responsibilities
- Campaign Management: works collaboratively with cross-functional service delivery teams to maintain the performance of multiple digital recruitment campaigns
- Client Management: works to build trust and partnership with clients and reconciles any client concerns that arise
- Revenue Management: manages the campaign budget to maximize achievement of contract and identifies/executes on opportunities for campaign extensions
- Lead clinical trial recruitment campaigns, with a primary focus from post-launch through closeout
- Ability to manage workload effectively and in an appropriately prioritised manner
- Collaborate on recruitment materials during pre-launch and optimize content throughout the post-launch lifecycle
- Monitor campaign performance metrics regularly; build and present weekly report to client during regularly scheduled meetings
- Identify areas of improvement for live campaigns and take action to improve metrics, with assistance from others as needed
- Maintain assigned collection of campaign within the AutoCruitment Portal
- Constantly exercise attention to detail and precision-based skills
- Build effective partnership with client, acting as an ambassador of AutoCruitment
- Demonstrate AutoCruitment and clinical trial knowledge to build trust and ensure client satisfaction with an aim to continue learning across both areas
- Identify, with assistance as needed, opportunities to integrate new service offerings within an existing contract, or for an extension to ongoing services; communicate with client to fully execute an amendment contract
- Completes monthly and quarterly revenue forecasting to communicate campaign expectations to the executive team
- Monitors the current spend of campaign finances, identifying and taking action to mitigate attrition risk, with assistance from manager as needed
- Completes monthly invoicing based on actual campaign performance
- Collaborate with internal departments to optimize service delivery workflows and introduce innovative solutions, both departmentally and at the campaign level
- Advocate internally for the best interest of the campaign
- Actively participate in group/team meetings, utilizing audio and video to enhance conversation and collaboration
- Assist fellow Project Managers when out of office (reports, meeting, etc.)
- Actively seeking new opportunities to elevate project management skills as well as clinical trial and AutoCruitment knowledge
- All other duties as assigned
Skills
- • BS/MS in the life sciences, clinical research, related discipline, or equivalent education and experience
- • 3+ years of experience working in a pharmaceutical, biotech, or contract research organization required
- • 1+ years of client-facing experience required
- • Knowledge and application of ICH-GCP, FDA guidelines
- • Financial literacy and experience managing project budgets required
- • Strong analytical skills with the ability to use data to inform strategy and execution
- • Experience building project plans, forecasts, and scenarios to support decision-making
- • Demonstrated ability to think independently and anticipate risks, dependencies, and downstream impacts
- • Strong proficiency in Microsoft Office programs (Excel, Outlook, Word) and ability to quickly learn web-based applications used in day-to-day work
- • Frequent computer use
- • Frequent sitting/standing at a desk or workstation for extended periods
- • Frequent active participation in video calls
- • Must have access to a quiet, professional workspace and reliable internet connection
Benefits
- Remote work option
Company Overview