Note: The job is a remote job and is open to candidates in USA. Arcadia is hiring a Project Delivery Manager, Life Sciences to manage solutioning projects from finalized sales agreement through implementation and turnover. The role coordinates cross-functional teams, customer and channel-partner discussions, project readiness and handoffs, and support for the Life Sciences feasibility queue.
Responsibilities
- Manage multiple Life Sciences solutioning projects from finalized sales agreement through implementation and turnover, with complete and on-time project delivery
- Create and maintain clear project planning activities, milestones, dependencies, responsibilities, decisions, risks, issues, and action items
- Organize and coordinate project activities across the Life Sciences team and supporting functions, maintaining clear ownership, prioritization, alignment, and progress across contributors
- Establish a dependable meeting and reporting cadence appropriate to each project's complexity and customer commitments
- Monitor progress, identify obstacles early, secure accountable owners, and escalate risks or unresolved decisions when necessary
- Facilitate requirements discussions and document agreed business and technical documentation, acceptance criteria, assumptions, and decisions
- Build alignment across participating teams on priorities, responsibilities, dependencies, timelines, and execution approach
- Facilitate customer and channel-partner discussions related to in-flight solutioning projects, ensuring requirements, decisions, action items, and next steps are clearly documented and communicated
- Prepare concise status reporting for internal leaders and, when appropriate, customers and channel partners
- Maintain project documentation in Jira and Confluence so current plans, decisions, and ownership are accessible to the people doing the work
- Ensure all project workstreams, including requirements, analysis, technical development, testing, documentation, and implementation readiness, are appropriately planned, prioritized, and completed on time
- Coordinate readiness reviews and confirm that agreed QA/QC activities, acceptance criteria, dependencies, and outstanding issues are understood before implementation
- Coordinate the transition of completed projects to Delivery & Operations, ensuring required runbooks, known issues, outstanding items, and ownership are clearly documented
- Facilitate project retrospectives and turn recurring lessons into practical improvements for future projects
- Support coordination of the Life Sciences feasibility queue, facilitating prioritization of new Sales demand against existing activities and commitments across the Life Sciences team
- Maintain visibility into feasibility-request status, ownership, dependencies, and expected completion
Skills
- Completion of a postsecondary degree, certificate, apprenticeship, or comparable structured educational program
- Five or more years of practical experience managing healthcare data, technology, analytics, implementation, or similarly complex cross-functional projects
- Demonstrated success managing multiple concurrent projects through complete and timely delivery
- Experience coordinating technical and nontechnical contributors without direct reporting authority
- Hands-on experience with Jira and Confluence for planning, documentation, action tracking, and status reporting
- Experience facilitating requirements discussions and maintaining clear project documentation, including responsibilities, dependencies, risks, issues, decisions, and acceptance criteria
- General understanding of healthcare data structures, data pipelines, QA/QC, and software development lifecycle practices. Coding experience is not required
- Practical judgment and a straightforward working style focused on completing the work rather than adding process for its own sake
- Strong organizational skills, attention to detail, and disciplined follow-through across multiple projects and competing priorities
- Ability to create clarity, alignment, and accountability across teams without relying on formal authority
- Clear written and verbal communication, including concise status reporting and appropriate escalation of risks and issues
- Strong facilitation skills and the confidence to guide discussions toward decisions, owners, and next steps
- Comfort working through ambiguity while maintaining momentum and identifying where leadership decisions are required
- A collaborative approach and sound interpersonal judgment when working with internal teams, customers, and channel partners
- Experience managing projects involving healthcare claims, EHR, clinical, or other real-world data
- Experience working for a healthcare data vendor, healthcare technology company, analytics organization, or life sciences company
- Familiarity with projects involving patient cohort identification, provider alerting and actioning, dashboards, patient engagement, or outcomes reporting
- Experience coordinating data-pipeline, analytics, or software-development work through testing and implementation readiness
- Familiarity with Snowflake, AWS, SQL, or modern data-platform concepts sufficient to follow technical discussions; hands-on coding is not required
- Project-management or Agile training or certification. Practical experience and judgment are more important than a specific certification
Benefits
- A flexible, fully remote work environment with the autonomy to establish practical ways of working.
- A central role in helping Arcadia's Life Sciences team deliver complex data and technology projects with greater clarity and predictability.
- Direct exposure to Life Sciences leadership team, analytics and engineering teams.
- Opportunities to work on programs that connect real-world data, provider workflows, and life sciences research and engagement.
- The opportunity to help shape program practices as Arcadia's Life Sciences business grows.
- The opportunity to use advanced AI and agentic workflow capabilities to improve program planning, coordination, documentation, and execution.
- Membership in Arcadia's talented, purpose-driven community
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