Note: The job is a remote job and is open to candidates in USA. Securitas Security Services USA, Inc. provides security services to protect clients' assets and people. The Project Controls & Operations Coordinator supports the Security Design & Integration team through project coordination, service ticket management, financial and procurement administration, data management, reporting, and vendor and stakeholder coordination.
Responsibilities
- Review physical security design drawings in Bluebeam, identify discrepancies, and provide clear markups for timely vendor correction
- Provide day-to-day project coordination and administrative support to the Senior Project Manager
- Maintain project trackers, schedules, milestones, action items, deliverables, and status information
- Assist with project kickoff, implementation, commissioning, handover, and closeout activities
- Follow up with technicians, vendors, and stakeholders on outstanding deliverables and action items
- Support the preparation of project dashboards, status reports, meeting materials, and leadership updates
- Maintain RAID items and escalate risks, issues, dependencies, and overdue actions
- Coordinate meetings, document action items, and track commitments through completion
- Coordinate SDI-related service requests and tickets
- Review incoming tickets and coordinate assignments with the appropriate SDI technician, integrator, or service provider
- Monitor ticket priority, status, aging, and completion
- Follow up with technicians and vendors regarding outstanding requests
- Ensure completed service activities are appropriately documented before closure
- Identify recurring, aging, or high-priority issues and escalate as appropriate
- Maintain service metrics and assist with recurring reporting
- Create, submit, monitor, and follow up on ZIP requests/tickets
- Assist with creation, tracking, and reconciliation of purchase orders (POs)
- Track project commitments, invoices, PO balances, expenditures, and remaining funds
- Coordinate vendor quotes, proposals, invoices, and supporting documentation
- Review financial submissions for completeness and accuracy
- Work with Finance and Procurement to resolve invoice, PO, coding, and documentation discrepancies
- Maintain financial and procurement trackers
- Support project financial reconciliation and closeout
- Perform accurate and timely data entry across project, service, financial, and procurement systems
- Maintain project records, vendor information, service ticket information, and PO data
- Conduct routine data quality reviews
- Develop and maintain project, service, procurement, and financial trackers
- Assist with KPI and recurring operational reporting
- Maintain organized electronic project documentation
- Support audits, financial reviews, and management reporting requests
- Coordinate with security integrators, service providers, SDI technicians, Finance, Procurement, and internal stakeholders
- Track vendor quotes, deliverables, invoices, service requests, and outstanding documentation
- Follow up proactively on outstanding actions and escalate delays when appropriate
- Support effective communication across project management, technical resources, vendors, and business stakeholders
- The employee will coordinate activities across geographically dispersed project teams, technicians, vendors, Finance, Procurement, and other stakeholders through established virtual collaboration and business systems
- The position requires consistent availability during established Central Standard Time (CST) business hours and participation in virtual meetings, project reviews, and coordination activities
Skills
- * 18 years of age or older
- * High School Diploma or GED required
- * Above average computer / technology skills needed
- * Excellent customer service and team leadership skills needed
- * Must be able to work independently
- * Must be able to remain calm and professional during stressful situations
- * Must have great attention to detail
- * Must have a professional demeanor
- * 2–5 years of experience in project coordination, operations, service coordination, procurement, financial administration, or related function
- * Familiarity with purchase orders, invoices, procurement workflows, and financial tracking
- * Strong organizational, data-entry, and documentation skills
- * Ability to manage multiple priorities and independently follow up on outstanding activities
- * Strong written and verbal communication skills
- * Proficiency with Microsoft Excel, Word, PowerPoint, Outlook, Teams, and related productivity tools
- * This is a **100% remote position aligned to Central Standard Time (CST) business hours, with no travel requirements**
- * The position requires consistent availability during established Central Standard Time (CST) business hours and participation in virtual meetings, project reviews, and coordination activities
- * 1-2 years of experience supporting physical security, security integration, data centers, construction, IT infrastructure, or another technical environment is preferred
- * Experience supporting project managers or technical teams preferred
- * Experience with **ServiceNow, ZIP, Monday.com**, or comparable platforms preferred
Benefits
- 100% remote position aligned to Central Standard Time (CST) business hours
- Medical, Dental, Vision & 401K Options.
- Life, AD&D, & Disability Insurance.
- Virtual Medical Appointments With Telemedicine.
- Paid Time Off, Paid Training. & Paid Weekly.
- Employee Assistance Program.
- DailyPay Access Program.
- Discounts on Childcare, Pet care, vehicles, cell phones, travel & So Much More!
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
- Some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Company Overview