Note: The job is a remote job and is open to candidates in USA. Monks is a global digital-first marketing and technology services company with an integrated marketing analytics and measurement practice. The Director will own a book of clients and its P&L, lead account development and senior client relationships, manage delivery economics and team performance, and integrate AI-enabled delivery into analytics engagements.
Responsibilities
- Own the financial health and operating rhythm of your book - planning, forecasting, delivery reviews, and resourcing. Bring sound judgment to scope, investment, and pricing within your accounts
- Build each account into a stronger partnership. Grow relationships through deeper domain engagement and by introducing adjacent Monks capabilities where genuine client need exists. Structured account development is a consistent expectation
- Anchor senior client relationships and serve as a trusted leader at the moments that matter - QBRs, escalations, and key decisions. Build executive sponsorship within your book
- Manage resourcing, scope discipline, margin, and AI-accelerated delivery. Partner with Finance and Resource Management to keep the right people on the right work
- Lead, coach, and develop the analytics professionals in your book. Build the bench, manage performance, and drive diversity outcomes in hiring, promotion, and inclusion
- Integrate Monks.Flow and partner AI platforms into how your team delivers and how clients measure. Identify where AI improves economics or unlocks client value, and build the business cases
- Act as Monks’ senior presence in your accounts. Surface market intelligence through structured briefings to IMA leadership, and connect firm expertise to client needs
Skills
- 8+ years in management consulting, strategic advisory, or senior analytics leadership at scale
- Direct experience owning named client relationships and being accountable for account economics and growth
- Deep domain fluency in at least one IMA area
- P&L literacy across a book - utilization, realization, gross margin, scope economics, and pricing
- Track record building and leading embedded analytics teams
- Ability to operate credibly with senior client stakeholders and internal leadership
- Commercial fluency in SOW negotiation and value-based scoping
- Quantified account development - relationships grown into multi-capability engagements
- Hands-on GenAI or agentic integration into delivery with measurable outcomes
- Productized methodology or playbook shipped beyond a single book
- Senior platform partnership experience (Google, Meta, Adobe, Amazon, or similar)
- Cross-domain experience across more than one IMA practice area
- Recognized vertical expertise; external thought leadership
Benefits
- Excellent, full coverage medical, dental, and vision insurance
- Generous PTO and 15 company-wide holidays
- 401k with company contribution
- Paid parental leave
- Work-life balance with an emphasis on personal well-being
- Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
- A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
- Authentic commitment to DEI efforts and sustainable growth.
Company Overview