Note: The job is a remote job and is open to candidates in USA. Censeo Consulting Group is hiring a Project Analyst to support GSA and other federal client agencies during their transition to the GO.gov e-gov travel services shared service. The role coordinates transition activities, stakeholder communications, status tracking, data quality, and process improvement.
Responsibilities
- Support Customer Engagement Managers in planning, coordinating, and executing agency transition activities
- Maintain project schedules, milestones, action item trackers, risk logs, and status reports
- Coordinate meetings, workshops, and transition planning sessions with agency stakeholders
- Document meeting outcomes, decisions, and action items
- Assist CEMs in managing relationships with agency customers throughout the transition lifecycle
- Assist CEMs in preparing customer-facing materials
- Track stakeholder questions, issues, and requests to ensure timely resolution
- Maintain accurate records of customer interactions and the transition progress
- Support collection and maintenance of transition-related data from multiple sources
- Support data quality reviews and transition readiness assessments
- Identify opportunities to improve transition processes, customer experience, and team efficiency
- Support development and maintenance of standard operating procedures, templates, and knowledge management resources
- Contribute to lessons learned and continuous improvement initiatives
Skills
- Bachelor's degree in Business Administration, Public Administration, Management, Information Systems, Communications, or related field
- 2-5 years of experience supporting projects, implementations, customer success programs, or federal programs
- Experience coordinating multiple tasks and priorities across diverse stakeholder groups
- Experience preparing reports, presentations, and project documentation
- Ability to build a strong degree of trust with the client
- Excellent written and verbal communication skills
- Ability to work independently while collaborating effectively within a team environment
- Strong organizational skills and attention to detail
- Strong time management skills
- Experience with Microsoft Office and Google Suite
- Experience supporting federal government clients
- Experience supporting system implementations, technology deployments, or organizational change initiatives
- Knowledge of project management methodologies and tools
Benefits
- Paid vacation and sick leave
- Flexible work opportunities
- Remote work opportunities
- Tuition and training reimbursement
Company Overview
Company H1B Sponsorship