Note: The job is a remote job and is open to candidates in USA. Tallahassee State College is excited to announce a part-time opening for the position of OPS Administrative Assistant with the Student Financial Services. The role involves assisting students with financial aid inquiries, providing exceptional customer service, and supporting administrative functions within the department.
Responsibilities
- Serving as the first point of contact for students, parents, and visitors at the Student Financial Services front counter
- Assisting students with general questions regarding financial aid, scholarships, FAFSA completion, and account-related inquiries
- Providing exceptional customer service in person, by phone, and through email communications
- Directing students to the appropriate Financial Aid Advisor or campus department when necessary
- Assisting with document collection, scanning, indexing, and other administrative support functions
- Maintaining confidentiality of student records and ensuring compliance with federal, state, and institutional policies
- Working approximately 20–25 hours per week, Monday through Friday, with flexibility based on departmental needs
Skills
- High school diploma or equivalent required
- Previous experience in customer service, student services, office administration, or a related field
- Strong verbal and written communication skills
- Ability to work in a fast-paced environment while maintaining professionalism and attention to detail
- Excellent organizational skills and the ability to handle confidential information
- Proficiency with Microsoft Office and general computer applications
- A positive attitude and a genuine desire to assist students
- Associate degree preferred
Benefits
- The BENCOR FICA Alternative Plan as an important retirement benefit for all part-time, seasonal and temporary employees.
- Opportunities for professional development.
- Free access to TSC athletics, fine arts, and performing arts events.
- Health and Wellness Resources
- Free parking and employee discounts
- Employee Assistance Program
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