Note: The job is a remote job and is open to candidates in USA. AdLib is a modern programmatic advertising platform company focused on helping brands reach audiences efficiently across channels. The Programmatic Account Manager will onboard and manage self-service advertisers, provide platform education and campaign support, monitor campaign health, identify growth opportunities, and relay client feedback to product teams.
Responsibilities
- Serve as the primary contact for self-service advertisers from signup through steady-state campaign management
- Own the onboarding process end-to-end: account setup, campaign builds, pixel and creative guidance, and first-campaign launches
- Run product walkthroughs and training sessions so clients become confident, independent users of the platform
- Monitor campaign health across your book, flagging pacing, delivery, and performance issues early
- Answer day-to-day platform and campaign questions, resolving most independently and escalating only when needed
- Identify self-service accounts with growth potential and surface warm opportunities to the sales team
- Feed common client questions and friction points back to product to make the platform more self-serve over time
Skills
- 3-5 years of experience in onboarding, account management, or client services in programmatic advertising
- Hands-on DSP experience is required
- Deep comfort with CTV campaign mechanics: inventory, targeting, measurement, and creative specs
- Ability to run a large book of smaller accounts independently, prioritizing well without heavy oversight
- Clear, patient communication skills and the ability to make platform concepts simple for less experienced advertisers
- A self-starter mentality and strong organizational skills in a fast-moving environment
- Experience at a CTV-focused DSP, or a DSP with heavy CTV volume, is a strong plus
- Familiarity with ecommerce and performance advertisers is a plus
Benefits
- Performance-based bonuses
- Unlimited PTO
- Flexible, remote-first culture
- Coworking space allowance
- Gym allowance
- Mobile Phone Plan allowance
Company Overview