Note: The job is a remote job and is open to candidates in USA. Georgia Tech is a top-ranked public research university committed to excellence and innovation. The Program Operations Director will manage day-to-day operations, support strategic initiatives, and serve as a primary contact for various programs and activities, ensuring alignment with college goals.
Responsibilities
- Plan, manage, and execute events, initiatives, and programs
- Lead strategic development, implementation, and expansion of multiple initiatives and programs, ensuring alignment with college/unit strategic goals
- Perform other related duties as assigned
- Evaluate effectiveness of events, initiatives, and programs utilizing data and feedback to propose modifications and enhancements to achieve high-impact outcomes
- Develop and disseminate key messages and marketing materials for internal and external audiences in collaboration with communications team
- Collaborate with stakeholders to determine necessary resources and measure engagement, success, and outcomes
- Oversee coordination and deliver direct logistical and operational support for college/unit events, initiatives, and programs in collaboration with internal and external partners
- Develop, administer, and manage budgets, ensuring cost-effectiveness and maximizing impact
- Define assessment goals and oversee reporting to highlight success, garner input, and propose recommendations to leadership and key stakeholders
- May supervise direct reports, such as student assistants and/or temporary employees, and manage vendors, volunteers, and other support staff to meet the needs of large-scale events, initiatives, and programs
Skills
- Bachelor's Degree or an equivalent combination of education and experience
- Four to five years of job-related experience
- Ability to analyze and translate metrics
- Exceptional leadership, project management and presentation skills
- Advanced computer skills including Microsoft Office related computer applications
- Ability to work independently and manage multiple commitments
- Ability to communicate among constituencies, with a strong attention to detail and follow-up skills
- Organize information sessions (Atlanta) and orientation events (Atlanta & DC)
- Coordinate meetings and events, which may include venue selection and booking, manage food and beverage orders, etc., process invitations
- Communicate with, and coordinate, students and guest speakers
- Purchase/acquire necessary equipment and supplies
- Coordinate GTDC admissions process
- Manage student recruitment activities, such as coordinate GTDC alum to recruit on campus, manage the application process, collect and disseminate student applicant information, facilitate on-campus recruitment initiatives
- Create and distribute surveys and correspondence
- Manage GTDC program operations
- Arrange GTDC student site visits (communicate with hosts, collect student names, manage food orders where applicable, help arrange transportation where applicable, finalize event logistics including travel)
- Assist with mentorship program
- Liaise between WISH and students on housing issues
- Coordinate between Higher Education Learning Council (HELC)
- Retrieve and disseminate Atlas reports during admissions and payments process
- Assist in the development and submission of biannual OIE proposals
- Order supplies and materials (e.g. swag)
- Assist with informational surveys for GTDC students
- Act as a PoC with Federal Jacket program, students, faculty, campus, and stakeholder during emergencies
- Assist in budgeting and funds management and the processing of receipts
- Administrate WMATA student passes
- Represent GTDC at WPC
- Serve as a point of contact between GTDC and DC area alumni, and between GTDC and the relevant alumni relations stakeholders in the DMV (e.g. local alumni groups) and at the Atlanta campus (GT Alumni Relations and the GT Alumni Association)
- Knowledgeable on current high-impact practices in higher education
- Demonstrated knowledge of representing and conveying the college/unit mission and helping meet its goals
- Must be able to participate in relevant professional development activities as outlined by leadership
- Knowledge and expertise in operations planning
- Excellent verbal and written communication, and customer service skills
- Skilled at aggregating and analyzing data
- Excellent organizational, interpersonal skills
- A must have mindset that includes initiative, independent judgement, teamwork, problem solving
- Successful candidate must be able to pass a position of trust background check + a credit check
- This position is responsible for financial responsibilities
- This position is required to drive
- This role is considered a position of trust
- This position requires a purchasing card (P-Card)
- Successful applicants should live in the DMV and have access to personal or public transportation in the DC area and be comfortable using it
- Professionalism, maturity, and attention to detail are essential
- Master's Degree
- Supervisory or managerial experience a plus
- Preferred experience includes but is not limited to administering programming, knowledge of the University environment or higher education, general administrative functions, and complex meeting and event planning
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