Note: The job is a remote job and is open to candidates in USA. Eaton is seeking a Program Manager, Microsoft to support its ES AMER NAS division. The role serves as the customer’s primary contact for post-order activities on Microsoft projects, leading project management processes, teams, customer relationships, financial improvements, and issue resolution.
Responsibilities
- Responsible for post-order support for Microsoft projects nationwide
- Manage, supervise and provide training for employees on applicable project teams
- Build relationships with product line management to assist in meeting critical project milestones for projects with Microsoft
- Develop effective “management to management” relationship with Microsoft to drive growth and build value for Eaton
- Participate in the Project Management leadership team, contributing creative ideas, thoughtful feedback, timely reports and updates, and a positive approach to the challenges presented
- Ensure integrity and competency of systems to comply with corporate, division, and organization policies, guidelines, and procedures
- Drive productivity growth within the group utilizing EBE principles and electronic tools to support efficient and profitable business growth
- Support the Industrial Sales Team and PMO in meeting strategic goals
- Attract, hire, develop, and retain top quality Project Managers who excel at providing customer value through the execution of processes, technical and commercial savvy, and effective relationship building with customers
- Technical product change and pricing negotiation, configuration changes, and approval and construction drawing preparation and changes
- Critical customer interface and relationship building while managing financials including Z accounts and customer claims
- Develop and train new team members, equipping them in the role of project manager ensuring a high level of productivity for all team members
- Resolve escalations related to factory, field service or customer issues
Skills
- Bachelor's degree from an accredited institution
- Minimum 8 years of experience in electrical industry project management, field sales and/or marketing
- Possess and maintain a valid and unrestricted driver's license
- Relocation is not available. Candidates must currently reside within the United States and have access to an airport
- Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc
- Knowledge of sales and project management
- Ability to leverage resources and influence authority
- Capable of driving financial improvements and customer satisfaction on projects
- Understanding of technical project change and pricing negotiation
- Ability to lead using communication, interpersonal, teamwork, and conflict management skills
- Capable of continuously growing and developing current customer relationships while still focusing on building new relationships with customers
- Knowledge of Eaton products, services, markets, channels, and competitors
- Possesses presentation, training, planning, and value-added selling skills
- Broad digital tools knowledge and implementation skills
- Travel may be required up to 25% of the time
- Bachelor's degree in Engineering
- Master's degree
- 10 years of experience in Field Sales or Marketing
- PMP Certification
- People management experience
Benefits
- Remote U.S.-based position
- This position is also eligible for a variable incentive program.
- Health and Welfare benefits
- Retirement benefits
- Paid time away from work
- Unpaid time away from work
Company Overview