Note: The job is a remote job and is open to candidates in USA. VertexOne provides SaaS platforms and customer experience solutions for utilities, energy retailers, and energy transition providers. The Program Manager III oversees and coordinates multiple projects within a program, ensuring alignment with strategic goals, deadlines, and budgets. The role manages stakeholders, risks, budgets, performance, process improvements, and project team leadership.
Responsibilities
- Develop comprehensive program plans that outline scope, goals, deliverables, resources, and timelines. Ensure alignment with organizational objectives
- Oversee and coordinate multiple projects within the program. Ensure project managers have the support and resources needed to succeed
- Engage with stakeholders to understand their needs and expectations. Provide regular updates on program status and address any concerns
- Identify and mitigate risks that could impact program success. Develop contingency plans and proactively address potential issues
- Manage program budgets, ensuring projects are delivered within financial constraints. Monitor expenditures and optimize resource allocation
- Track and report on program performance using key performance indicators (KPIs). Ensure projects are on track to meet goals and deadlines
- Continuously evaluate and improve program management processes. Implement best practices and lessons learned from previous projects
- Lead and mentor project managers and other team members. Foster a collaborative and high-performance work environment
Skills
- Bachelor's degree in Business Administration, Project Management, or a related field
- Minimum of 7 years of experience in project or program management, with a proven track record of managing complex programs in SaaS or tech environments
- 5+ years of experience in Utilities industry and 3 full lifecycle CIS or Enterprise Resource Planning (ERP) required
- Proven success managing complex projects or programs in SaaS or tech environments
- Experience in a retail utility industry may be required
- Strong leadership, organizational, and communication skills. Proficiency in project management software and tools (e.g., MS Project, Asana, Jira)
- Strategic thinker with strong problem-solving abilities
- Excellent interpersonal and negotiation skills
- Ability to manage multiple priorities and work under pressure
- Detail-oriented and results-driven
- A Master's degree or MBA is preferred
- Relevant certifications such as PMP (Project Management Professional) or PgMP (Program Management Professional) are highly desirable
Benefits
- Comprehensive medical, dental, vision, disability, life insurance
- Health Savings Account (HSA), Flexible Spending Account (FSAs)
- 401K match
- Flexible PTO
- Employee recognition platform with monetary rewards
- 100% Remote work environment
- Initial work from home stipend
- Leadership/Coaching training programs
- Free access to Bizlibrary for unlimited professional development
- Employee Assistance Program (EAP) with counseling sessions available 24/7
- Health and wellbeing programs
- Paid parental leave
- Employee bonus referral program
- Employee Discount Program
Company Overview