Note: The job is a remote job and is open to candidates in USA. CIEE College Study Abroad is a nonprofit organization focused on transforming lives through study abroad and intercultural exchange experiences. The Program Manager for Custom Programs will develop and manage customized study abroad programs, serving as the primary contact for partners and overseeing the consultative and planning process.
Responsibilities
- Manage an active pipeline of custom program opportunities to meet annual sales goals
- Collaborate with the Institutional Relations team to generate new program leads and secure new institutional partnerships
- Build relationships with partners by understanding their needs and objectives and delivering strong customer service
- Collaborate with international teams to draft program budgets, create program proposals, and write contracts
- Manage the pre-departure planning and preparation process with partners and CIEE staff
- Engage in CIEE and industry conferences and events to sell and promote CIEE’s Custom Programs
- Assist with special projects and other tasks as necessary to ensure the smooth operation of Custom Programs
Skills
- Bachelor's degree
- Minimum of three years of solution sales, account management, or partnership development experience
- Self-motivated, collaborative, responsible, and passionate about exceeding partner expectations
- Ability to prioritize, multitask, and perform effectively in ambiguous environments
- Strong communication, presentation, and relationship management skills
- Ability to remain calm in a fast-paced work environment with tight deadlines
- Exceptional attention to detail, organizational, and time management skills
- Ability to learn new processes quickly and take initiative
- Ability to travel 10% of the time
- Experience working with faculty or within higher education
- Experience with Excel
- Experience with Salesforce
- Study abroad experience
Benefits
- Paid time off and Parental leave
- Gym Reimbursement Program
- Employee Assistance Program
- Short-term & Long-term Disability
- 6 floating Fridays (based on our eligibility rules)
- CIEE Study Abroad Program discounts
- 403(b) Retirement Plan with employer contribution
- Insurance Coverage (life, travel, medical, dental, and vision)
- Flexible Spending Accounts/Health Savings Account (medical and dependent)
- Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
Company Overview