Note: The job is a remote job and is open to candidates in USA. Astrix is hiring an experienced Program Manager to lead strategic customer delivery in complex life sciences enterprise software environments. The role owns the full delivery lifecycle, including scope, schedule, budget, quality, customer communication, AI-enabled solutions, risk mitigation, and customer handoff.
Responsibilities
- Lead end‑to‑end delivery for strategic customer programs
- Build and manage project plans, schedules, and dependencies
- Maintain tight control over scope, budget, and timelines
- Serve as the primary customer contact and executive‑level communicator
- Run kickoffs, status meetings, and steering committees
- Identify risks early and drive mitigation plans
- Deliver AI‑enabled solutions from discovery through optimization
- Manage scope changes and formal change orders
- Ensure smooth handoff to Customer Success
- Drive continuous improvement through retrospectives
Skills
- Strong life sciences, LIMS, or SaaS expertise
- Proven ability to drive accountability and escalate issues when needed
- Use of AI tools for planning, communication, and delivery
- Active PMP, PRINCE2, PMI‑ACP, or similar certification
- Bachelor's degree in Business, Information Systems, Software Engineering, or related field
- 10+ years of project/program management experience delivering enterprise software
- 5–7 years leading cross‑functional teams
- Strong understanding of SDLC concepts
- This job description is a complete list of all desired skills but not all are required. We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you!
Benefits
- Remote work arrangement
- Full-time schedule
Company Overview
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