Note: The job is a remote job and is open to candidates in USA. Aditi Consulting is recruiting for a confidential client seeking a Program Manager to drive adoption and change management for the transition to RainFocus as its events platform. The role partners with marketing, events, and vendor teams to onboard users, deliver enablement, establish ongoing support, and migrate from prior platforms.
Responsibilities
- Own the change enablement plan for the RainFocus rollout: stakeholder mapping, adoption milestones, and a communications cadence across impacted marketing and events teams
- Build and deliver enablement: training sessions, office hours, quick-start guides, and role-based documentation for event builders, admins, and requesters
- Partner with cross-functional teams to lead the migration from prior event platforms (Splash, Cvent) to RainFocus, including workflow mapping and template and config parity
- Serve as the primary point of contact between stakeholders and the RainFocus vendor team; triage enablement workstreams
- Identify and track adoption and enablement KPIs (active users, event volume, time to launch, support ticket trends), using data to target improvements
- Gather and prioritize feature requests and requirements; communicate tradeoffs, roadblocks, and status concisely to stakeholders and leadership
- Capture and maintain a knowledge base of processes, runbooks, and FAQs to sustain the platform after transition
Skills
- 5 years of experience in change management, enablement, marketing or events operations, or program management
- Hands-on experience administering or enabling event management platforms, specifically RainFocus
- Demonstrated experience leading tool adoption or platform migrations across cross-functional teams
- Experience defining and tracking metrics and running programs to improve operational performance
- Experience with Splash or Cvent
- Strong stakeholder communication, documentation, and training delivery skills
- Enablement/Change Management experience
- Training experience
- Marketing, specifically with events experience
- BA/BS degree in Marketing or Communications is nice to have
Benefits
- Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits; health savings accounts with qualified medical plan enrollment; 10 paid days off; 3 days paid bereavement leave; 401(k) plan participation with employer match; life and disability insurance; commuter benefits; dependent care flexible spending account; accident insurance; critical illness insurance; hospital indemnity insurance; accommodations and reimbursement for work travel; and discretionary performance or recognition bonus.
- Sick leave and mobile phone reimbursement provided based on state or local law.
Company Overview
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