Note: The job is a remote job and is open to candidates in USA. Kardex is a global manufacturer of dynamic storage, retrieval, and distribution systems, including automated storage and retrieval solutions. The Program Manager leads complex, multi-site automation and logistics programs, overseeing scope, schedule, cost, quality, customer satisfaction, financial performance, and delivery coordination from sales handover through final acceptance and service.
Responsibilities
- The program manager is accountable for the scope, schedule, cost, quality, and customer satisfaction of a program — a single large customer with multiple sites, or a group of related projects delivered under one commercial relationship. He/she is the senior Kardex point of contact for that customer across every site in the program, from sales handover through final acceptance of the last installation
- In close cooperation with sales, he/she contributes to the pursuit and shaping of multi-site opportunities, advising on rollout sequence, site prioritization, and phasing. He/she then ensures a consistent transition from the sales phase into implementation and later into service at every site, so the customer receives one Kardex standard rather than a different experience at each location
- The program manager coordinates the project managers assigned to the program and resolves competing demands for engineering, installation, and site resources across concurrent sites. He/she manages interdependencies between sites, applies the lessons of each installation to the next, and is accountable for consolidated program financial performance, forecasting, and change order strategy
- The program manager is highly customer-oriented and is expected to build a durable relationship at senior level within the customer organization — advocating for their logistics processes and requirements while protecting the commercial and delivery interests of the program. He/she is highly motivated to work in a startup/growth environment and is open for a wide range of tasks at different locations
Skills
- Advanced project leadership — Demonstrated ability to lead multi‑phase automation or logistics projects with complex technical, operational, and commercial requirements
- Cross‑functional coordination — Proven success aligning engineering, software, supply chain, installation partners, and service teams toward unified project outcomes
- Strategic communication — Ability to communicate clearly with executive stakeholders, translate technical concepts into business impacts, and manage expectations across diverse audiences
- Commercial and financial acumen — Experience managing project budgets, forecasting, margin protection, contract terms, and change‑order negotiation
- Risk and governance discipline — Strong capability in identifying risks early, implementing mitigation plans, and maintaining structured project governance
- Process improvement mindset — Ability to evaluate existing tools, templates, and workflows and contribute to continuous improvement across the project organization
- Mentorship and team development — Experience guiding project managers or junior team members, supporting skill development, and reinforcing best practices
- Technical literacy — Comfortable working with automation systems, warehouse technologies, IT integrations, and design tools such as AutoCAD and project management platforms
- Customer‑centric approach — Ability to understand customer operations, anticipate needs, and maintain strong long‑term relationships
- Adaptability in growth environments — Comfortable operating in a fast‑paced, evolving organization with shifting priorities and emerging processes
Benefits
- Opportunity to work with a global leader in intralogistics and automation.
- A collaborative engineering environment with strong technical expertise.
- Professional development within a fast-growing AutoStore business.
- Exposure to cutting-edge ASRS technology and innovative installation methods.
- Remote work
Company Overview