Note: The job is a remote job and is open to candidates in USA. UL Solutions is seeking a Program Manager to lead the strategy, growth, and execution of its Marketing Claim Verification Program. The role oversees program development and lifecycle management, coordinates cross-functional teams and stakeholders, supports commercial growth, and drives quality, compliance, and continuous improvement.
Responsibilities
- Managing the implementation of the Marketing Claim Verification Program
- Provides overall leadership and support
- Acts as front-line contact on program related activities, issues, and risks
- Manages risks and issues and takes corrective measurements
- Interfaces with C-Suite Executives, Business Unit Leaders and finance to develop ROI and other financial measures
- Manages stakeholders' communication
- Plans the overall program and monitors the progress and performs daily program management throughout the program life cycle
- Manages the programs financial performance
- Coordinates the projects and their interdependencies
- Manages and utilizes resources across projects
- May manage the performance of direct reports by defining accountabilities, establishing performance objectives and goals, providing feedback and guidance and ensuring that all policies are understood and adhered to
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices
- Performs other duties as directed
- Lead the strategy, growth, and execution of the Marketing Claim Verification program, including development of new service offerings and market opportunities
- Identify and develop verification opportunities by partnering with business leaders, sales teams, technical experts, and customers
- Lead the development of claim language, verification methodologies, testing protocols, and program requirements to ensure consistency and quality across all programs
- Manage verification programs through the full lifecycle, including opportunity assessment, approval, evaluation, launch, renewal, and surveillance activities
- Coordinate cross-functional teams and serve as the primary point of contact for internal and external stakeholders throughout program execution
- Present proposals and claims for governance review, ensuring technical substantiation and compliance with established verification processes
- Support commercial growth through customer engagement, opportunity development, proposal preparation, and guidance on value propositions and claim positioning
- Maintain program documentation, oversee issuance of verification deliverables, monitor program performance, and drive continuous process improvement
Skills
- Bachelor's degree required in Business, Marketing, Engineering, Science, Project Management, or a related discipline
- Experience leading complex cross-functional programs involving sales, marketing, engineering, operations, and customer-facing stakeholders
- Proven ability to develop, launch, and manage customer-facing service offerings, programs, or strategic business initiatives
- Experience driving collaboration between technical subject matter experts and commercial teams to deliver business results
- Strong stakeholder management skills with experience presenting recommendations, business cases, and program updates to leadership and executive audiences
- Demonstrated ability to identify growth opportunities, support business development efforts, and bring new solutions to market
- Experience managing multiple projects and priorities while driving alignment among diverse stakeholders
- Proven ability to translate complex technical concepts into customer-focused value propositions and commercial opportunities
- Demonstrated success working independently and exercising sound judgment in a dynamic, fast-paced environment
- Advanced degree preferred, such as an MBA, MA in Project Management, or a master's degree in Engineering, Science, Information Technology, or a related field
Benefits
- This position is eligible for annual bonus compensation with a target payout of 20% of the base salary.
- Health benefits such as medical, dental and vision
- Wellness benefits such as mental and financial health
- Retirement savings (401K) commensurate with the standard rewards offered in each individual location or country
- Full-time employees receive paid time off including vacation (15 days), holiday and personal days (totaling 12 days) and sick time off (72 hours).
- Hybrid work arrangement
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