Note: The job is a remote job and is open to candidates in USA. United Planet is an international nonprofit organization dedicated to building a more peaceful, cohesive, and sustainable world through volunteer service. The Program Manager will lead the development, coordination, and implementation of global programs, focusing on partner development, program budgeting, and participant support to ensure quality experiences for volunteers and host communities.
Responsibilities
- Define and execute a cohesive strategic vision for international and virtual programs that moves the organization from operational survival to sustainable growth and excellence
- Lead overall program design and curriculum development to ensure strong alignment with United Planet’s mission and the UN Sustainable Development Goals (SDGs)
- Identify market opportunities, evaluate existing program models, and drive continuous improvement across all program offerings to enhance participant outcomes and global impact
- Lead, mentor, and supervise the program team, including the International Groups Coordinator, Partnerships Coordinator, and International Program Coordinator
- Build team confidence and autonomy through clear goal setting, ongoing feedback, professional development, and supportive coaching
- Establish clear framework standard operating procedures (SOPs) and decision-making guidelines to reduce operational insecurity and foster an environment of ownership and accountability
- Oversee the expansion and sustainability of United Planet’s global partner network, guiding the Partnerships Coordinator in target region selection and relationship management
- Drive senior-level outreach and establish strategic alliances with international partners, host organizations, and ICYE networks
- Establish rigorous partner evaluation frameworks to assess capacity, program quality, risk, and safety considerations
- Develop and manage overarching program operational budgets, pricing models, and financial forecasts particularly in collaboration with the International Groups Coordinator
- Refine existing protocols for participant communications, background checks, logistics, and emergency response, delegating day-to-day execution while retaining executive oversight
- Oversee the strategy and delivery of Virtual Group Quests (VQ), ensuring seamless cross-functional delivery between staff, host country partners, and volunteers
Skills
- Mission Alignment: Deep passion for United Planet's mission of global community building and alignment with the UN Sustainable Development Goals (SDGs)
- Program & Strategic Oversight: Demonstrated understanding of scaling, designing, and evaluating international or virtual exchange programs with measurable social impact
- Cross-Cultural & Global Operations: Hands-on experience establishing and managing international partner relationships, navigating cross-cultural communication, and ensuring participant safety/risk management abroad
- Strategic Vision & Change Management: Ability to step into a growing department, assess current workflows, and implement structured systems and Standard Operating Procedures (SOPs) that build operational stability
- Empathetic & Decisive Communication: Exceptional interpersonal skills with the ability to provide constructive feedback, set clear expectations, and inspire confidence across a remote or hybrid team
- Bachelor's degree in International Relations, Non-Profit Management, Global Studies, Organizational Leadership, or a related field
- Proven Management Experience: 2+ years of progressive management experience in non-profit, international development, higher education, or global exchange programs
- Team Leadership & Mentorship: 2+ years of direct supervisory experience managing and developing staff. A proven track record of coaching early-career team members, building trust, and driving staff autonomy
- Budgeting & Financial Acumen: Strong experience developing multi-project budgets, pricing structures, and financial forecasting in collaboration with team members
- Crisis & Risk Management: Experience creating and executing protocols for risk mitigation, emergency response, and participant support in international travel or virtual program environments
- Multilingual: Advanced Spanish
Benefits
- Work remotely from home or your preferred location.
- Gain experience working on an international team.
- Work in a friendly and dedicated environment
- Develop valuable skills in public speaking, marketing, communications, nonprofit management, and community engagement.
- Opportunity to attend conferences, events, and selected United Planet programs.
- Assist in building a global non-governmental organization that creates meaningful impact worldwide.
- Flexible schedule
- Paid time off
Company Overview