Note: The job is a remote job and is open to candidates in USA. The American Heart Association is seeking a Program Implementation Manager for Clinical Studies to oversee day-to-day site recruitment and project management activities. This role involves building relationships with hospitals, providing consultation for quality improvement, and ensuring project deliverables are met.
Responsibilities
- Identify and develop pipeline of prospective new and existing customers for enrollment in the organization’s novel registries. Oversee contracting process. Coordinate efforts among hospitals and hospital systems on project goals and objectives, including quality improvement and research
- Identify, build, cultivate and manage key high-level partner and customer relationships to achieve program goals. Collaborate with the program’s Volunteer Committee, and other high-level physicians and C-suite members from participating sites and stakeholders. Stakeholders include, but are not limited to hospitals, healthcare systems, quality improvement organizations, research organizations, state health departments, and payor groups
- Serve as primary account manager of recruited sites. Onboard, manage and consult participating sites on site-level and system-level evidence-based metrics, aiming to support improved clinical care and outcomes. Facilitate sites utilizing pilot and established interoperability between originating source data to the registry, when needed
- Establish and conduct data monitoring activities within registry tool. This position will continually review site and registry-wide data for quality, completeness, and quality improvement-related opportunities. Address any data inconsistencies within the platform appropriately and in a timely manner, including measure and data collection revisions
- Develop and deliver site and program-wide targeted education and training materials, utilizing collected insights
- Analyze, collate, and present results of trainings, education, and data to continually evaluate next steps and needs for program
- Create, update, and disseminate education and marketing materials when appropriate. Assist with other marketing aspects/tasks such as conference marketing material development and website collateral maintenance
- Prepare for and attend national conferences related to areas of work. Responsible for securing and planning all tasks for exhibitor booths and volunteer lecture engagements. May include exhibitor booth buildouts, contracting, scheduling, material development and supply and shipping logistics
- Develop and implement a variety of related observational and prospective clinical studies. Provide oversight of tasks, including protocol development, site recruitment, and regulatory monitoring
- Communicate regularly with Project leadership to ensure tasks are completed according to the project timeline. Work with colleagues and external partners through ongoing meetings to report out on project deliverables
- Support project leadership in developing research infrastructure conducive to future pragmatic clinical trials and other translational, clinical, and implementation science. Guide sites through the research proposal process and review submissions, as appropriate
Skills
- Bachelor's Degree
- 3 years of relevant experience
- Experience with Microsoft Office suite skills, including Word, Excel, PowerPoint and Outlook
- Experience in healthcare or in a public health-related organization, clinical registries, patient registries, clinical studies or quality improvement programs
- Experience with multitasking and prioritizing and re-prioritizing tasks associated with time-sensitive deliverable
- Ability to function and drive work independently with minimal supervision
- Experience with multitasking and prioritizing and re-prioritizing tasks associated with time-sensitive deliverable
- Ability to interact and engage with clinicians and C-suite, ideally in hospital setting
- Experience with program/project management, including experience in influencing performance without direct line accountability
- Strong verbal, written, and presentation communications skills, including communication with clinical leadership
- Experience with clinical trial operations and oversight in academic or healthcare research environments
- Experience with account management and sales success/business development
- Ability to work in a team environment and interact with all levels of American Heart Association staff, volunteers, and the public
- Ability to travel up to 10% local and overnight stay – inclusive of attending national conferences
- Master's degree preferred
- Cardiovascular knowledge or experience is highly desired
Benefits
- This is a full-time, benefits eligible, grant funded opportunity.
- Current funding will expire on July 30, 2031, with the possibility of extension.
- This position can be home-based.
- Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.
- Employee assistance program
- Employee wellness program
- Telemedicine
- Medical consultation
- Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position.
- Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program.
- Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
- Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees.
- The number of days will increase based on seniority level.
- You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
- Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
Company Overview
Company H1B Sponsorship