Note: The job is a remote job and is open to candidates in USA. Beth Israel Deaconess Medical Center is an academic medical center within Beth Israel Lahey Health focused on patient care, education, and clinical excellence. The Program Director will oversee American Heart Association emergency response and life support training programs, manage staff and budgets, and lead initiatives to improve clinical emergency preparedness and patient outcomes.
Responsibilities
- Lead and oversee all AHA training programs, ensuring compliance with AHA standards and requirements
- Develop class schedules, staffing models, recruitment plans, and resource allocation strategies
- Hire, coach, evaluate, and support program staff while promoting operational efficiency and excellence
- Manage annual program budgets, course revenue, and purchasing of supplies and equipment
- Continuously evaluate and improve program effectiveness to meet the needs of both internal and external customers
- Champion innovation and lead change initiatives that enhance emergency response education and performance
- Direct daily operations and supervise a team of educators and support staff
- Lead projects focused on improving clinical emergency preparedness and response across the medical center
- Direct supervision of more than 7 employees
- Oversight of 1-5 indirect reports
- Responsibility for hiring, performance evaluations, corrective actions, and terminations
- Budget planning and financial oversight for the program
Skills
- Master's Degree required
- Registered Nurse (RN) license required
- Basic Life Support (BLS) Certification required
- 5-8 years of related work experience required
- 0-1 years of supervisory or management experience required
- Strong decision-making skills with the ability to balance priorities and operational needs
- Expertise in solving complex problems and implementing innovative solutions
- Ability to work independently while providing leadership and strategic direction
- Exceptional written and verbal communication skills
- Strong knowledge of healthcare operations, education programs, and organizational policies
- Proven ability to lead multidisciplinary teams and large-scale initiatives
- Commitment to outstanding customer service and professionalism, even in high-stress situations
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