Note: The job is a remote job and is open to candidates in USA. IXL Learning is an EdTech company that develops personalized learning products used by millions of people globally. The Professional Learning Lead, Operations manages and motivates a team of coordinators while overseeing daily operations, scheduling, systems, processes, travel approvals, and logistical support for meetings and events.
Responsibilities
- Manage, support, and develop a team of coordinators, ensuring the team provides excellent customer service
- Develop and maintain scalable, efficient systems to support team operations
- Regularly evaluate and identify gaps in existing processes and escalate to senior leadership
- Maintain oversight of professional development scheduling across seven regions
- Work closely with internal teams to evaluate and develop Salesforce reports and dashboards to drive team efficiency
- Oversee all aspects of the travel approval process for the professional learning team
- Maintain high standards of quality for your team’s work
- Provide logistical support for internal events and meetings
Skills
- BA/BS degree
- 5+ years working in operational roles
- A positive, upbeat leader who thrives in a fast-paced environment
- A self-starter with the ability to plan and build timelines, prioritize tasks, and act resourcefully to resolve problems
- Organized, methodical, and detail-oriented; ability to effectively manage multiple projects and tasks concurrently, from start to finish
- An exceptional verbal and written communicator who can work well with a wide range of people
- A thoughtful and creative problem solver who aligns their work with the company's mission and priorities
- Proficient with Google Suite
- Previous management experience strongly preferred
- Experience with Salesforce a plus
Company Overview
Company H1B Sponsorship