Note: The job is a remote job and is open to candidates in USA. Canon U.S.A., Inc. is a provider of digital imaging solutions. The Production Print Solutions Analyst supports sales and implementation of networked printing devices, software, servers, and professional services by advising customers, supporting presentations and training, and providing project management and integration expertise.
Responsibilities
- Responsible for providing advanced technical advice, counsel and expertise in direct support of securing sales of networked printing devices as well as associated software/servers and professional and consulting services. Provide technical support in sales presentations, customer trainings, and the delivery of professional services
- Works with the sales team with the evaluation of prospective customers, account strategy, and possible enterprise printing applications solutions; and then participate in sales calls
- Participates in on-site visits to customers for meetings, surveys and inspections
- Meets with customer IT staff as technical advisor
- Collaborates on RFP responses and provides on-going project management support on large, complex, diverse and challenging solution architecting and implementation
- Collaborates on the installation and integration of products and product applications
- Responsible for generating professional services revenue streams independent of equipment and software sales, conducting customer training classes, and providing installation and integration direction of advanced Color Solutions
- Responsible for providing post-sales 24/7 after hours support and implementation services
Skills
- Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience
- Relevant business experience relating to printing pre-sales/post- sales support in Large Format, office and production environments
- Understand and be comfortable in using the Adobe Creative Suite product, Quark Xpress and/or other standard Color composition and management tools and respective file formats (JPEG, TIFF. EPS, PDF)
- Able to use and operate Postscript/PDF file handling tools- Acrobat Pro Distiller, etc
- Extensive travel is required, up to 70% with overnight stays (valid drivers' license and acceptable driving record necessary)
- Certain minimum auto insurance coverages are required
- Understanding of complex systems solutions, integration and networking in Windows, UNIX & Macintosh environments
- You must be legally authorized to work in the United States
- All applicants must reside in the United States at the time of hire
- Certified Color Management Professional Master; Additional Datastream knowledge – AFP, VIPP, PPML and LCDS/Metacode a plus
Benefits
- This role is eligible for incentive compensation under the terms of an applicable plan and/or policy.
- This role is also eligible for a transportation allowance.
- Employee referral bonus
- Employee discounts
- “Dress for Your Day” attire program (casual is welcome, based on your job function)
- Volunteer opportunities to give back to our local community
- Swag! A Canon welcome kit and official merch you can’t get anywhere else
- Medical, dental, and vision coverage
- 401(k) Savings Plan
- Discretionary profit sharing
- Discretionary success sharing
- Educational assistance
- Recognition programs
- Vacation
- Virtual work arrangement; you will not be required to report to the office unless there is a specific business need.
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