Note: The job is a remote job and is open to candidates in USA. Siemens is hiring a Production Operations (ProdOps) AI Operations Intern for its Asset Management Software Product Operations team within Cloud Operations. The intern will use AI and operational data to analyze incidents, improve workflows, build reporting and proof-of-concepts, and share recommendations with stakeholders.
Responsibilities
- Use AI tools to analyze production incidents and post-incident reviews
- Identify recurring failure patterns, operational trends, and common root causes
- Draft AI-assisted RCA summaries with clear findings and recommended corrective actions
- Help track whether corrective actions reduce repeat incidents
- Document and assess existing ProdOps workflows
- Recommend opportunities for AI, workflow automation, and process simplification
- Create process maps showing current-state and future-state workflows
- Assist with testing and rollout of approved process and automation improvements
- Analyze operational data related to incidents, escalations, and service performance
- Build dashboards and visualizations that track operational health and improvement initiatives
- Prepare concise, leadership-ready summaries of findings and recommendations
- Evaluate emerging AI use cases with ProdOps stakeholders
- Experiment with Microsoft Copilot, generative AI tools, and workflow automation platforms
- Build small proof-of-concepts that improve productivity and operational effectiveness
- Research industry best practices for AI-enabled operations
- Improve RCA templates, operational documentation, and process guides
- Create reusable AI prompts and playbooks for the team
- Share findings and lessons learned with the broader Cloud Operations organization
- Apply responsible AI practices, including validation and human review of AI-generated output
Skills
- Qualified Applicants must be legally authorized for employment in the United States and will not require employer sponsored work authorization now or in the future for employment in the United States
- Currently pursuing a Bachelor's or Master's degree in Computer Science, Information Systems, Data Analytics, Engineering, Business Technology, or a related field
- Strong analytical and problem-solving skills, demonstrated through coursework, projects, or prior internships
- Familiarity with generative AI tools such as Microsoft Copilot or ChatGPT, through coursework, projects, or personal use
- Working knowledge of Excel or Google Sheets for organizing and analyzing data
- Good written and verbal communication skills, with the ability to explain findings clearly
- Curiosity, attention to detail, and a willingness to learn in a fast-paced environment
- Ability to work both independently and as part of a team
- Coursework or project experience with Python, SQL, or data visualization tools such as Power BI or Tableau
- Exposure to cloud computing concepts (AWS, Azure) through classes, certifications, or personal projects
- Basic familiarity with ticketing or project tools such as Jira or Salesforce
- Interest in IT operations, incident management, or process improvement
- Prior internship, co-op, or campus project experience involving data analysis or automation
Benefits
- Following onboarding, the role will be fully remote; first week of employment onsite in Raleigh, NC.
- Guidance and mentorship throughout the internship.
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