Note: The job is a remote job and is open to candidates in USA. Yaveon is a software and consulting company expanding its presence in the North American market through its U.S. office in Charlotte, North Carolina, and remote professionals across the country. The Product Success Manager will leverage deep Microsoft Dynamics 365 Business Central expertise to enable partners, solve complex implementation challenges, support product innovation, provide training, and manage partner reviews and reporting.
Responsibilities
- Solution Design & Partner Input: Gather reseller requirements, analyze customer needs and advise and train our partners and their customers on new projects. Act as the overall liaison between Yaveon and partners, ensuring smooth internal coordination with our product team to enhance our solutions
- Product Innovation & Collaboration: Bridge the gap between product development, sales and marketing by driving forward ideas from our Microsoft partners. Take an active role in further developing our industry solutions based on partner and market feedback
- Training & Assistance for Partners: Plan and carry out pre-sales appointments for existing Microsoft Dynamics 365 partners in the US and Canada - remotely or on site. Lead partner product education efforts and represent Yaveon at national and international events, including webinars, campaigns and trade shows
- Partner Reviews & Reporting: Conduct regular business reviews with partners and provide structured reporting on product feedback, market insights, competition and knowledge gaps. Regularly report to your line manager and collaborate with your colleagues
Skills
- Deep Dynamics Business Central expertise
- In-depth experience in Microsoft Dynamics 365 Business Central and a strong technical background, for example as a Solution Architect, Consultant or Developer
- Experience managing partners within the North American Microsoft Dynamics 365 partner channel
- Understanding of partners' business processes as well as the technical possibilities, and the ability to translate these into a sustainable, scalable solution
- Entrepreneurial and commercially minded with a strong business development mindset
- Ability to translate partner needs into scalable products and services
- Proactive, self-driven, and willing to take ownership, make bold decisions and pursue new opportunities
- Familiarity with food, chemical, pharmaceutical, cosmetics and/or medical device manufacturing industries is a plus
Benefits
- A modern and digital culture, driven by our values: humanity, honesty, courage, passion, customer focus, and excellence
- A supportive corporate and team culture
- Regular feedback and development discussions to actively support your strengths and career path (Yaveon GROW)
- Permanent employment contract as a full time (W-2) employee
- 30 days PTO
- 30 sick days
- Workation
- 401K plan with a company match
- Company sponsored healthcare plan
- Work 100% from home with periodic local meetings and onsite travel (US / Canada) as needed
Company Overview