Note: The job is a remote job and is open to candidates in USA. Leybold is a company focused on providing innovative solutions in the vacuum industry. They are seeking a Product Sales Development Manager to lead their service product portfolio, develop strategies for revenue growth, and enhance market share across North America.
Responsibilities
- Own and drive the growth of Leybold's service portfolio, including field service, equipment upgrades, in-house repairs, training, refurbished equipment, and spare parts
- Develop and execute strategies to increase service revenue and expand market share across North America
- Support service product management activities, including pricing strategies, product launches, and go-to-market initiatives
- Partner with North American and Global Service Marketing teams to develop effective customer messaging and support growth campaigns
- Promote customer education and training programs, including LeyboldU and other service-focused learning initiatives
- Identify opportunities to improve service business performance, profitability, and operational efficiency
- Manage relationships with key direct and reseller accounts, ensuring a high level of customer satisfaction and engagement
- Train and support Leybold sales teams and sales support functions on service offerings, value propositions, and solution development
- Develop and deliver presentations for new service programs, products, and customer initiatives
- Build expertise in Leybold products, services, and applications within scientific and industrial vacuum markets
- Monitor competitive service offerings, pricing, and market trends to strengthen Leybold's market position and provide feedback to global product management
- Serve as a technical resource for service-related questions and support cross-functional teams as needed
- Participate in customer meetings, site visits, and conference calls to identify service opportunities and support sales development efforts
- Assist with regional warranty claim reviews and service-related business decisions
- Perform other duties and special projects as assigned
Skills
- Bachelor's degree in Engineering, Marketing, Business, or a related technical field, or an equivalent combination of education and relevant experience
- Minimum of 5 years of experience in technical sales, product marketing, product management, or service-related business development
- Strong customer-focused mindset with the ability to build relationships and collaborate effectively across teams
- Excellent analytical and problem-solving skills, with the ability to develop creative solutions for complex business and customer challenges
- Self-motivated and results-oriented, with the ability to work independently while managing multiple priorities
- Strong organizational, planning, and project management capabilities
- Adaptable and comfortable working in a fast-paced, evolving business environment
- Demonstrated accountability and commitment to achieving business objectives
- Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook
- Excellent verbal, written, and presentation communication skills
- Ability to effectively communicate technical concepts to both internal stakeholders and customers
- Experience analyzing market trends, customer needs, and competitive offerings to support business growth initiatives
- Experience within the vacuum industry or other industrial technology markets is strongly preferred
Benefits
- Relocation Assistance
- Medical
- Dental
- Vision
- Vacation
- Sick
- Holiday Pay
- 401k
- Paternal and Maternal leave
- Short-term and long-term disability
- Individual learning opportunities
- World-wide job opportunities
- Technical training from our academy
- Fully remote, enabling you to work from anywhere in the world
- We value results over location and provide the tools and support you need to succeed from any location
Company Overview