Note: The job is a remote job and is open to candidates in USA. Zeiders Enterprises, Inc. is an industry leader in military and family support, known for providing exceptional service. The Product Owner/Senior Program Analyst will manage and mentor project leads, translating mission needs into actionable user stories and collaborating with various teams to ensure alignment with technical delivery plans.
Responsibilities
- Serve as the functional liaison between Federal Agency stakeholders and Agile delivery teams supporting a cloud-hosted enterprise digital services platform
- Translate mission needs, operational workflows, and stakeholder input into actionable user stories, acceptance criteria, and prioritized backlog items
- Collaborate with engineering, UX, data, and operations teams to ensure requirements are clearly defined and aligned with technical delivery plans
- Facilitate backlog refinement, sprint planning support, and coordination of development priorities with program leadership
- Support user experience improvements by collecting stakeholder feedback, analyzing platform usage patterns, and identifying opportunities to improve digital services
- Participate in testing and validation activities to ensure delivered capabilities meet functional requirements and stakeholder expectations
- Coordinate with program leadership to ensure development priorities align with mission objectives and operational needs
- Manage and mentor project leads and/or technical staff
- Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Skills
- Bachelor's degree in Business Administration, Information Technology, Information Systems, Computer Science, or a related field
- Eight (8) or more years of experience supporting federal IT programs, enterprise digital platforms, or mission applications
- Minimum of four (4) years of experience in personnel management, matrixed team leadership, or project/program management involving coordination and oversight of work across geographically dispersed teams
- Demonstrated experience gathering and translating stakeholder requirements into user stories, functional specifications, or technical requirements
- Experience working within Agile delivery environments and supporting backlog management and sprint planning activities
- Experience supporting testing and validation activities including user acceptance testing or requirements verification
- Strong communication and organizational skills with the ability to bridge business needs and technical implementation
- Ability to coordinate across technical teams, program leadership, and stakeholders to ensure clear understanding of requirements and priorities
- Ability to successfully complete a pre-employment and government background investigation to include FBI fingerprints
- This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required
- Certified Scrum Product Owner certification or similar Agile product management credential
- Experience supporting federal digital services platforms or user-facing web applications
- Familiarity with DevSecOps delivery environments and Agile development tools
- Experience supporting requirements traceability and backlog management using modern project tracking tools
- Experience supporting programs involving multiple stakeholder organizations or distributed user communities
- Military spouse
Company Overview