Note: The job is a remote job and is open to candidates in USA. Félix is building an AI-powered financial companion and cross-border payments platform for Latinos in the United States. The Product Operations & Strategy Senior Manager will serve as a strategic partner to the VP of Consumer Payments and squad leaders, leading strategy execution, operational excellence, cross-functional alignment, AI integration, and roadmap and OKR management.
Responsibilities
- Partner directly with the VP of Consumer Payments and squad leaders to translate broad strategic visions into crisp, high-impact presentations and clear organizational directions for internal and external stakeholders
- Co-lead alignment on massive, complex strategic topics across internal leaders. Key immediate tracks include
- Scaling the maximum possible use of AI tools across our pipelines while tightly interfacing with the AI engineering team and remaining deeply fraud and compliance-conscious
- Designing and operationalizing workflows that allow seamless multi-product feature interaction
- Partner closely with Data Analytics and User Research teams to uncover hidden user opportunities, land key product discoveries, and turn raw data into structured, actionable business decisions
- Continually audit and optimize day-to-day operations (high-leverage meetings, ClickUp architectures, documentation) to inject speed and visibility—focused strictly on execution, avoiding process for the sake of process
- Co-drive the framework for OKR setting, tracking milestones, and orchestrating the periodic Roadmap Summits to keep cross-functional dependencies fully aligned and delivery on plan
Skills
- Proven experience operating in fast-growing, hyper-scaling startup environments
- You are deeply hardworking, resilient, and focused on execution
- Ability to operate with complete independence, add immediate clarity inside highly ambiguous environments, and make sound, data-backed operational trade-offs
- Strong capability for data analysis and structured thinking
- You are highly organized in how you approach problems and can seamlessly read, synthesize, and leverage metrics
- Elite stakeholder management skills
- You can comfortably guide, influence, and align diverse, cross-functional teams (Engineering, Product, Compliance, Finance) without relying on direct authority
- Familiarity managing agile product-management tools (e.g., ClickUp, Jira, Notion) and modern tracking frameworks (OKRs / Roadmaps)
- Curious about modern technology trends
- 100% fluent in both English and Spanish is required
- Experience or clear understanding of how to operationalize AI, automation, or scalable financial product workflows is highly valued
- Equivalent competencies in any of the above will also be considered
Benefits
- Initial stock options grant
- Annual performance bonus
- 401(k)
- Work model: currently fully remote, with a future transition to a hybrid set up
- Health, dental, and vision plans
- Continuous learning opportunities
- Unlimited PTO
- Paid parental leave
- Empowering opportunities for growth in a dynamic entrepreneurial environment
Company Overview
Company H1B Sponsorship