Note: The job is a remote job and is open to candidates in USA. Cisco is a technology company developing solutions that connect and protect organizations in the AI era. The Product Manager will lead the strategy, development, deployment, and lifecycle management of capabilities for the Partner Experience Platform, using AI, data architecture, and partner insights to improve engagement and business value. The role will collaborate with stakeholders and partners while ensuring secure, compliant, and resilient experiences.
Responsibilities
- Drive strategic products that position Cisco’s Partner Experience Platform (PXP) as an industry leader in AI-powered partner experience (PX) solutions
- Collaborate with business stakeholders to define, prioritize, and launch innovative PXP features that enhance partner collaboration, streamline workflows, and deliver measurable business value
- Drive end-to-end product lifecycle management to deliver features that empower partners and improve engagement, while ensuring robust security, compliance, and resilience of the experience
- Stay ahead of evolving trends in AI and PX by continuously evaluating advancements in technology and user expectations, defining strategies to deliver differentiated experiences for partners
- Gather and analyze feedback from partners and internal stakeholders to continuously enhance PXP offerings and deliver world-class partner experiences
Skills
- 5+ years of product or program management experience, including recent experience in AI, customer experience (CX), and/or partner experience (PX) products
- 2+ years of proven track record of delivering scalable enterprise platforms, with a strong emphasis on partner solutions
- 2+ years of product management, with subject matter expert knowledge on AI, CX, PX, and/or related fields, with a passion for driving innovation and delivering value for partners
- Strong background in product management, AI-powered experience platforms, partner ecosystems, or partner engagement solutions
- Excellent written, analytical, and problem-solving skills
- Outstanding communication, and critical thinking skills, enabling effective engagement with partners, stakeholders, and cross-functional teams
- Demonstrated experience in solving challenges related to partner experience, data privacy, compliance, and integrating AI solutions to elevate the overall experience
- Bachelor's or equivalent experience in a related field, with demonstrated technical expertise and experience applying it to platform or experience solutions
Benefits
- Remote work arrangement.
- U.S. employees are offered medical, dental and vision insurance, subject to Cisco’s plan eligibility rules.
- A 401(k) plan with a Cisco matching contribution.
- Paid parental leave.
- Short- and long-term disability coverage.
- Basic life insurance.
- Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees.
- 1 paid day off for the employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco.
- Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at a rate of 4.92 hours per pay period for full-time employees.
- Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use, subject to availability and some business limitations.
- 80 hours of sick time off provided on the hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next.
- Additional paid time away may be requested to deal with critical or emergency issues for family members.
- Optional 10 paid days per full calendar year to volunteer.
- For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
- Employees on sales plans earn performance-based incentive pay on top of their base salary, subject to the applicable Cisco plan.
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