Note: The job is a remote job and is open to candidates in USA. Airbnb is a global company that connects hosts and guests to create unique travel experiences. They are seeking a Product Manager for their Trust & Safety team to identify customer pain points and deliver products that enhance safety within the community.
Responsibilities
- Creating vision and strategy for Trust & Safety products and platforms
- Leading a cross-functional working group of engineers, data scientists, designers, operations experts, and policy experts to ensure alignment, execution, and launches
- Maintaining product backlog and the product roadmap. Own prioritization process of product solutions based on business value and customer impact
- Defining goals and success with clearly measurable objectives and key results
- Building alignment across product teams (inside and outside of Trust & Safety), and Leadership/Executive teams
- Anticipating bottlenecks, making tradeoffs and balancing the business needs, customer needs, versus technical or operational constraints
- Presenting product roadmap and status to the business and Airbnb leadership on an ongoing basis. Communicate concisely and influence outcomes
- Evaluating new product opportunities and bring forward proposals (buy, build, partner solutions) for new capabilities with data and users at the forefront
- Developing short term plans aligned with long term goals to iteratively build platform capabilities to defend against safety issues
- Becoming the thought leader and entrepreneur that others within Airbnb look up to for knowledge, processes, and methods on building products and platforms
Skills
- 5+ years product management experience
- Prior product, operation, or engineering experience in trust, safety, risk or fraud
- Outstanding written and verbal communication ability to a diverse stakeholder audience, including a global team of C-level executives, product, and technical stakeholders
- Strong analytical, troubleshooting, and problem-solving skills
- Experience building machine learning products or technical product management
- Experienced in design, and hypothesis driven product development
- Entrepreneurial drive to achieve stretch goals in an innovative fast-paced environment
- Exceptional collaboration, partnership and influencing skills with the ability to work in a global environment across multiple locations and time zones to drive consensus across teams
- Experience leading teams through ambiguity, and high stakes trade off decisions
Benefits
- Medical
- Dental
- Vision
- 401K
Company Overview