Note: The job is a remote job and is open to candidates in USA. BetterBrain is hiring a Product Manager, Client Experience to shape a simple, cohesive client experience across its health platform, app, AI, coaching, and clinical care. The role combines product strategy, hands-on design and building, client research, and thoughtful launches to improve engagement and outcomes.
Responsibilities
- Simplify onboarding so it works for every way people join us, whether directly, or through an employer or partner
- Turn a complex health system into an experience that feels simple, without losing what matters underneath
- Create one unified, consistent experience for clients on different programs, paths and goals, including how BeBe, our AI, shows up
- Pick the few numbers that tell us whether it works and move them
- Talk to clients directly through interviews and usability sessions, and use AI-moderated tools so research scales without a large team
- Use what we already hear from clients (coaching sessions, BeBe conversations, messages, session replays) to spot the biggest opportunities, then build the solutions
- Design, build, and push changes to production yourself, working alongside our engineers and coding agents
- Run launches through our rollout process: testing with coaches and clients, coach readiness, launch comms, measurement, and clear criteria to roll back
Skills
- We are looking for someone who has designed and shipped consumer products that people love and use again and again
- We care about what you have built and your slope of growth, not how many years you have done something
- Strong candidates come from one of two backgrounds
- You are an exceptional product designer who has owned an experience end to end, not just the screens
- You have led the design of a consumer product or core flow from early stage to real scale, and can point to the metrics it moved
- You have built or rebuilt a design system and got a team to actually use it
- You have shaped what got built, not only how it looked: you defined the problem, made tradeoffs and sequenced the work
- You stood out as a top performer: fast promotions, expanding scope, and people who would hire you again
- You are a top product manager who also has strong taste and hands-on design skill
- You have shipped consumer products that clients love and that moved engagement, retention or revenue
- You design and prototype yourself, and can show us work you made, not only work you managed
- You have turned a complex system into a simple experience without losing what matters underneath
- Taste: you know what great looks like, and you can explain why
- AI-native builder: you build with AI tools (for example Claude Code, Cursor or Lovable) and push your own work to production, not just prototypes
- Systems thinking: you can handle real complexity behind the scenes and still keep the surface simple
- Care with health information: you can design how people see results that may be worrying, clearly and kindly
- Strong ownership and bias toward action; you let data and client feedback guide decisions
- A portfolio or links to things you have designed or built
- Strong performance reviews from prior employers
- Multiple references from respected leaders or mentors who can speak to your judgment, ownership and character
- Experience in health or healthcare is ideal, but not required
- Experience in health or healthcare
- Experience with health data visualization, behavior change or habit design
- Experience designing AI or conversational interfaces
Benefits
- Shape the experience at the center of the company, with real autonomy and direct access to the founders.
- Participate in the most exciting health disruption of our generation (longevity science and AI).
- Be part of a mission-driven team tackling what we see as the #1 health problem in the world.
- Work at an AI-native company on the cutting edge of how products get designed and built.
- Join a company that has grown 20x year over year, at an inflection point.
- Competitive compensation including performance incentives and equity.
Company Overview