Note: The job is a remote job and is open to candidates in USA. RainFocus is a software company providing an event management platform with business intelligence capabilities for in-person, virtual, and hybrid events. The Product Manager, API Integrations will define the integrations roadmap and strategy, manage the product backlog, and coordinate engineering, design, customer success, and partner teams to deliver high-quality integration solutions.
Responsibilities
- Assist in defining and maintaining the API integrations roadmap by synthesizing market research, competitive analysis, internal and external customer feedback, and business priorities
- Own API integrations strategy end-to-end: gather and document custom requirements, author user stories and acceptance criteria, and maintain comprehensive technical specifications and documentation
- Take on the role of product owner for the team — manage the backlog, plan sprints, and drive execution in an agile environment
- Act as the connective tissue between engineering, design, UX, CS, and partner teams to ensure smooth integrations development, communication, and launch
- Monitor integrations performance and usage metrics; identify improvement opportunities and drive resolution of issues and bugs
- Conduct ongoing market and competitive research to surface new integration partners and best practices
- Communicate progress, priorities, and challenges clearly to internal and external stakeholders across all levels
- Partner with product marketing to plan and execute go-to-market for new integrations and features
- Champion quality by validating that delivered features meet requirements, design intent, and customer expectations — and enable internal teams through training and documentation
- Leverage AI tools to streamline product and development workflows, accelerate documentation and research, and continuously improve quality across the team
Skills
- Excellent written and verbal communication skills, with the ability to translate technical concepts for varied audiences
- Strong technical aptitude — able to quickly learn complex software systems and understand how different users engage with them
- Experience partnering with internal stakeholders and external customers to gather requirements, align on outcomes, and deliver integration products that solve real business problems
- Proven ability to identify product gaps and deliver clear, data-informed recommendations for improvement
- Comfortable managing multiple priorities independently while collaborating effectively across teams and functions
- Experience in a SaaS environment; Agile/Scrum or Kanban experience preferred
- Experience with API documentation and testing tools
- Familiarity with common integrations protocols (e.g. REST, SOAP)
- Knowledge of data mapping and transformation concepts
- Experience working with external partners
- A general understanding of databases
Benefits
- Remote work arrangement
- 401k
- Generous PTO
- Countless other team building activities
Company Overview
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