Note: The job is a remote job and is open to candidates in USA. Ascension is a nonprofit Catholic health system seeking a Product Manager for its Studio Digital Consumer Product department. The role owns the Epic/MyChart capability roadmap, analyzes patient journey and utilization data, develops business cases, authors product requirements, and collaborates with enterprise partners to improve the digital consumer experience.
Responsibilities
- Own and communicate the Epic/MyChart capability roadmap, maintaining a prioritized backlog that aligns technical configurations with consumer growth and patient access goals
- Evaluate patient journey analytics and utilization data to identify digital friction points, optimizing self-service, and engagement touchpoints
- Build data-driven business cases and financial impact models to justify strategic feature enablement, system enhancements, and new platform investments
- Author comprehensive product requirements, user stories, and feature acceptance criteria to guide analysts, configuration teams, and deployment partners
- Collaborate with enterprise partners and leaders to ensure MyChart capabilities seamlessly integrate into the broader consumer digital experience ecosystem
Skills
- High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required
- 5 years of progressive product management experience managing, optimizing, or governing Epic Systems and MyChart platforms in a complex healthcare environment
- Epic MyChart Certification or documented Proficiency
- Deep understanding of digital product management methodologies, product analytics, backlog prioritization frameworks, and Epic Interconnect APIs/interoperability standards
- 3 years of leadership or management experience preferred
Benefits
- Eligible for an annual bonus incentive
- Remote work arrangement
- Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
- Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
- Time to recharge: pro-rated paid time off (PTO) and holidays
- Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
- Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
- Family support: parental leave, adoption assistance and family benefits
- Other benefits: optional legal and pet insurance, transportation savings and more
- Benefit options and eligibility vary by position, scheduled hours and location
Company Overview
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