Note: The job is a remote job and is open to candidates in USA. Audiohook is a rapidly scaling technology company. The Product Manager will connect customers, commercial teams, leadership, and product development teams to inform product strategy, prioritize initiatives, and improve product decisions. The role will also lead customer feedback programs, product performance measurement, and product communication and education.
Responsibilities
- Collaborate with Engineering, Design, Client Success, Revenue (Sales and Marketing), and leadership to inform product strategy and roadmap priorities
- Translate customer needs, business goals, market signals, and stakeholder feedback into clear product requirements and recommendations
- Work with stakeholders to develop, prioritize, and execute product initiatives aligned with company objectives
- Bring structure and data to prioritization discussions, including opportunities, tradeoffs, dependencies, and expected impact
- Serve as a central voice of the customer within Audiohook, ensuring customer needs, challenges, and feedback consistently inform product conversations
- Build a structured feedback loop across customers, Sales, Client Success, Product, and Engineering
- Conduct customer research and synthesize feedback to identify meaningful patterns and broader product opportunities
- Ensure customer insights are effectively communicated back to the teams responsible for product development
- Define, track, and report on key product metrics, including adoption, engagement, utilization, performance, and business impact
- Provide leadership and other stakeholders with consistent visibility into product health, opportunities, and areas requiring attention
- Combine quantitative and qualitative insights to evaluate product performance and inform recommendations
- Communicate and educate internal stakeholders and customers on product changes, functionality, and evolution
- Translate technical developments into clear, useful information for different audiences
- Develop product updates, launch communications, enablement materials, and other resources that keep teams informed
- Partner with Sales and Client Success to ensure customer-facing teams understand new capabilities, limitations, positioning, and use cases
Skills
- 5+ years of product management, product operations, or related experience
- Strong ability to influence and create alignment across technical and commercial teams without direct authority
- Demonstrated ability to translate customer and business needs into actionable product requirements and recommendations
- Strong analytical skills and experience defining, interpreting, and communicating product KPIs
- Technical fluency sufficient to collaborate effectively with Engineering and Data teams
- Excellent written and verbal communication skills, including the ability to make complex product concepts understandable to different audiences
- Experience building customer feedback loops and synthesizing qualitative and quantitative insights
- Experience in adtech, martech, B2B SaaS, or a high-growth technology company preferred
Benefits
- Fully remote work environment
- Equity opportunities
- Performance bonuses
- Health, dental, and vision benefits
- Daily lunch stipend
- Monthly Wi-Fi reimbursement
- Cell phone reimbursement
- Subscription reimbursement
- Annual hardware stipend
- Flexible PTO and remote-friendly culture
- Bi-annual Corporate Offsites
- Opportunity to help shape a function at a rapidly scaling tech company
Company Overview