Note: The job is a remote job and is open to candidates in USA. New York Technology Partners is seeking a Product Manager to drive the strategy, roadmap, and delivery of member-facing web and mobile experiences. The role focuses on payments, claims, document intake, reimbursement, and member self-service, partnering with cross-functional teams to deliver compliant solutions and improve product outcomes.
Responsibilities
- Own the product vision, roadmap, and priorities, partnering with business stakeholders to identify opportunities and drive measurable business value
- Lead discovery and product delivery to expand capabilities across payments, claims, document intake, reimbursement, and member self-service experiences
- Define product requirements, user journeys, API integrations, data needs, and AI/OCR capabilities required to support web and mobile experiences
- Partner closely with Engineering, AI Engineering, Design, Analytics, Operations, and business stakeholders to deliver scalable and compliant solutions
- Define and monitor KPIs such as adoption, completion rates, accuracy, member effort, satisfaction, and overall product impact
- Translate complex business and payment workflows into clear product requirements, user stories, acceptance criteria, and prioritized backlogs
- Drive continuous product improvement using customer feedback, analytics, and operational insights
Skills
- Proven experience in Product Management , with significant hands-on product ownership experience
- Strong payments/payment product experience is required
- Experience delivering digital products across web and mobile channels
- Understanding of payment workflows, APIs, integrations, and digital self-service experiences
- Experience working with AI, OCR, automation, or data-driven product capabilities
- Strong stakeholder management and communication skills across business and technology teams
- Experience working in Agile product development environments
Company Overview
Company H1B Sponsorship