Note: The job is a remote job and is open to candidates in USA. Lazer Technologies is hiring a Product Manager to shape and deliver large-scale Shopify commerce experiences for leading brands. The role translates discovery into product vision, roadmaps, and prioritized backlogs, while coordinating clients and delivery teams and driving measurable business value.
Responsibilities
- Lead client discovery sessions post-sale to understand business goals, customer journeys, and operational processes
- Partner with Technical Architects, Solutions Engineers, and Delivery Managers to define clear project scope and alignment
- Translate discovery findings into a product vision, measurable objectives, and an agreed scope baseline
- Support decision-making around change requests, scope variations, and timeline impacts, balancing commercial, technical, and client needs
- Build and maintain a structured product backlog — defining epics, user stories, and acceptance criteria with clarity and priority
- Facilitate trade-off discussions with client and internal teams, ensuring alignment with scope and outcomes
- Own the roadmap and prioritization process for migrations, new builds, and optimization projects
- Work closely with Delivery Managers, Technical Architects, and Engineers to ensure delivery aligns with defined goals
- Provide continuous product context during sprints, removing ambiguity and safeguarding scope boundaries
- Support UAT and client enablement before and after releases
- Focus on KPIs tied to conversion, AOV, retention, scalability, and operational efficiency
- Review delivered functionality with clients, recommending iterative improvements while maintaining scope discipline
- Act as a strategic product partner, driving growth and long-term value for enterprise Shopify clients
- Help establish Product Management as a discipline within the agency — building frameworks for discovery, documentation, and delivery
- Mentor peers in product-led, scope-driven thinking across teams
- Contribute to agency thought leadership, developing case studies and best practices for enterprise commerce
Skills
- You have 3+ years of experience in Product Management or similar roles (Business Analyst, Product Owner), ideally within a brand, agency, or consultancy environment
- You have a proven track record of delivering large-scale digital commerce projects, including platform migrations from legacy systems like SFCC, Magento, or Hybris to modern SaaS ecosystems
- You're deeply familiar with Shopify Plus and the broader commerce technology stack — from ERP and OMS to PIM, CRM, CDP, and payments
- You thrive in enterprise stakeholder environments, collaborating confidently with C-suite, product, and engineering teams
- You're fluent in agile delivery practices (Scrum, SAFe) and discovery frameworks, with a structured yet flexible mindset
- You're an exceptional communicator and facilitator who can bring clarity, alignment, and focus to complex, multi-stakeholder projects
- You combine technical literacy (APIs, integrations, architecture fundamentals) with strong commercial acumen, always focused on ROI and client value
- You're analytical and detail-oriented, comfortable defining and tracking KPIs that measure success and impact
- You're adaptable and thrive in ambiguity — driving clarity, protecting scope, and helping teams deliver meaningful results
- Experience supporting multi-market or international merchants
- Familiarity with CRO, experimentation, and analytics tools
- Experience building or scaling a product management practice within an agency
Benefits
- Work from anywhere; choose your workspace.
- Full benefits (healthcare, dental, vision).
- 401(k) for US employees.
- Unlimited PTO; take at least 15 days off a year, and more if you need—just be cool about it and keep the team in mind.
- A week-long team retreat at amazing destinations; plus ones welcome.
- Regular events and company vacations.
Company Overview