Note: The job is a remote job and is open to candidates in USA. CharacterStrong, a FullBloom Company, is a technology education company that provides PreK-12 digital social-emotional learning curricula and professional learning opportunities. The Product Manager owns the development, delivery, and performance of assigned product domains, leading discovery, product definition, delivery, analytics, and go-to-market support across the product lifecycle.
Responsibilities
- Own the success of assigned product domains within the CharacterStrong platform
- Collaborate within the iron triangle (Product, UX, Engineering) to create solutions and deliver outcomes
- Translate roadmap priorities into clear product initiatives and execution plans
- Define product requirements, user stories, and acceptance criteria that guide development teams
- Maintain a prioritized backlog aligned with customer value and delivery capacity
- Conduct continuous discovery in partnership with UX and User Research
- Engage educators, district leaders, and internal stakeholders to uncover needs and pain points
- Translate insights into validated solutions and actionable product requirements
- Lead initiatives from concept through launch and iteration
- Partner with Engineering, UX, and Project Management to ensure clarity, alignment, and execution
- Monitor delivery progress and adjust scope or priorities as needed to achieve outcomes
- Leverage AI tools, in partnership with Product Leadership, to support product development workflows, including: requirements generation, backlog refinement, documentation and knowledge management, data analysis and product insights
- Deeply understand product performance using engagement, adoption, and outcome metrics
- Alongside our Director of Experience, analyze user behavior and feedback to inform product improvements
- Support experimentation and iterative improvement through feature testing and analytics
- Partner with Customer Success, Sales, Marketing, and Enablement to support GTM readiness and drive adoption
- Contribute product expertise to implementation planning and feature launches
- Communicate product progress, outcomes, and insights across the organization
Skills
- * Bachelor's degree in business, product management, or a related field; or equivalent experience
- * Minimum 5 years of experience in Product Management, preferably in a technology or EdTech environment
- * Experience with platform development (e.g. SIS and LMS integrations; APIs, identify, authentication and SSO; data warehouses and data schemas, CSDS components, etc.)
- * Experience owning product initiatives, end-to-end, in agile environments
- * Demonstrated ability to translate customer insights and data into prioritized, successful product features
- * Proven ability to collaborate across engineering, UX, and business teams
- * Proven ability with requirements gathering, backlog management, ticket triage, and roadmap alignment
- * Experience leading multiple squads, balancing new initiatives with ongoing priorities
- * Excellent written and verbal communication skills, with the ability to present to diverse audiences
- * Demonstrated use of AI tools across key stages of the SDLC
- * Ability to analyze user feedback and data, identify patterns, and translate insights into prioritized, impactful product improvements
- * Strong empathy for K-12 users and demonstrated skill in active listening during interviews to uncover pain points and improvement opportunities
- * Operates effectively in iterative environments, balancing long-term vision with evolving user and business needs
- * Strong project management skills including building and managing project plans, managing and communicating risks, and ensuring project alignment with business objectives
- * Detail-oriented with strong writing skills and a strong eye for good UX
- * Self-motivated and comfortable working independently; be flexible and creative in seeking solutions
- * Strong technical background and awareness of Kâ12 technology ecosystems, including integrations with: Student Information Systems (SIS), Learning Management Systems (Canvas, Google Classroom), Rostering systems (Clever, ClassLink)
- * Experience working with API-driven platforms and technical integrations
- * Ability to collaborate with engineering teams on solution design and technical tradeoffs
- * Experience leveraging AI-enabled development tools (e.g., Claude Code, Claude Design, Claude, OpenAI, Figma Make, LLM-based documentation or analytics tools)
- * Understanding of how AI can support product discovery, experimentation, and product intelligence
- * Experience with product analytics platforms (e.g. Pendo, Amplitude, etc.)
- * Familiarity with data pipelines including ETLs, data schemas, SQL, and data warehousing
Benefits
- Remote work setting.
Company Overview
Company H1B Sponsorship