Note: The job is a remote job and is open to candidates in USA. Enlyte provides technology, clinical expertise, and services that help people recover after workplace injuries or auto accidents. The Product Manager will lead customer engagement for software product development and implementation, manage project timelines, and coordinate product requirements, deliverables, and releases. The role also involves customer and market analysis, stakeholder collaboration, and tracking delivery across teams.
Responsibilities
- Develop a deep knowledge of the Mitchell products and systems in your core product group to intake and communicate effectively about our products and services
- Participate in an Agile development environment as a member of a Scrum Team
- Engage with the customer to understand the problem for which they are solving
- Conduct customer, market, and competitive analysis to identify industry trends and unmet user needs
- Maintain clear documentation on all customer requests and workflows
- Facilitate cross functional discussions with impacted stakeholders
- Collaborate on product requirements and expected deliverables with external partners and internal partners across the organization to ensure customer value is being delivered
- Track deliverables and expected capacity across teams to ensure we are meeting contractual requirements
- Find and leverage opportunities to share knowledge about the solution you represent
- Do whatever else it takes to make your solution successful with a strong sense of accountability
Skills
- Required 2+ years in product or project management
- Ability to adapt proactively to a dynamic, rapidly changing business and technical environment
- Desire to excel in a fast-paced, cross-functional, team-based environment
- Confident presenting to customers and Senior Leadership Teams
- Keen focus on developing and maintaining team culture
- Strong collaboration and communication skills
- Experience with market research and identifying business development opportunities
- Education: A bachelor degree and/or project management certification is preferred
- Experience in Collision Repair, MSO industry, or related field is a plus
- Familiarity with TFS/ADO Boards is a plus
- Agile software development methodology experience is a plus
Benefits
- Medical
- Dental
- Vision
- Health Savings Accounts / Flexible Spending Accounts
- Life and AD&D Insurance
- 401(k)
- Tuition Reimbursement
- An array of resources that encourage a lifetime of healthier living; benefits eligibility may differ depending on full-time or part-time status
Company Overview